Five Best Practices To Ensure The Injured Worker Comes First

Putting the injured worker first is key to the “advocacy-based claims model,” which puts the worker at the center of all activity. “It focuses on improving the injured worker’s experience. Until now, most employers have focused on corporate outcomes. Goals such as cutting costs and reducing days lost. But experts now say focusing on the worker can improve all outcomes.” The stories of three injured workers provide an opportunity to see the importance of focusing on the injured worker.