Idaho Allstate Call Center to Close as Employees Prefer Remote Work

With the majority of its employees choosing to work from home post-pandemic, the Allstate call center located in Chubbuck is officially closing.

Allstate officials recently confirmed to the Idaho State Journal the call center is closing, though the company remains committed to hiring employees in the region.

‘Allstate’s employees have more choice about where they work and many are choosing to work from home,’ Tanya Robinson, Allstate spokesperson told the Journal in a recent email. ‘As a result, we no longer need as much office space and are leaving our office in Chubbuck.’

Rob Corrington, the Senior Leader of Operations at the Allstate call center in Chubbuck, said in spite of the site closure the company will continue to emphasize Southeast Idaho as a region in all of its recruiting efforts.

‘We’ve found that in this economy our employees tend to stick around with Allstate longer if we hire from within this area,’ he said.