Smart Water Shutoff Devices Cut Claim Frequency by 81%, Study Finds

New carrier-backed study shows significant drops in water damage claim frequency and severity, with implications for underwriting and loss prevention strategies.

Nationwide Multi-line Insurance Claims Adjusting and Investigation Services

We offer frustration-free customer service with complete, accurate and on-time reports. For more than twenty years we have provided automobile, general and professional liability, property, transportation, and fraud claims investigations.

Microbetting Lawsuit Targets DraftKings, FanDuel, NFL Over Addiction Claims

Pennsylvania plaintiffs allege AI-driven in-game betting and targeted incentives create addictive gambling behavior and financial harm.

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Recent Claims News

Microbetting Lawsuit Targets Sportsbooks, NFL

Insurance Industry Liability Litigation Technology

Cyber Warfare Expands Claims Risk

Catastrophe Liability Property Risk Management Technology

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Catastrophe Insurance Industry Property Risk Management Technology

AI Fraud Is Changing Claims Handling

Fraud Insurance Industry Risk Management Technology

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Legal Considerations with Artificial Intelligence in the Construction Industry

Litigation Financing and the Disruption of the Legal and Insurance Industries

Latest Job Openings

Principal Finance Business Partner - Minneapolis, MN (55401)

Outside Insurance Sales Consultant - Las Vegas, NV (89139)

STORM WATCH — Tracking 1767 total watches, warnings and advisories across 1236 counties in 44 states. (Updated: 4/1/2026 6:13:28 PM EST)

Recent Alerts & Warnings

Severe Thunderstorm Warning issued April 1 at 5:45PM EDT

Doddridge County, WV Immediate Severe Observed

Severe Thunderstorm Warning issued April 1 at 5:45PM EDT

Harrison County, WV Immediate Severe Observed

Severe Thunderstorm Watch issued April 1 at 5:44PM EDT

Erie County, PA Future Severe Possible

24-Hour Severe Weather Outlook

Quick Warning Maps

When Expectations Become the Standard

Exceeding expectations once is impressive but doing it consistently requires a cultural commitment. From training and mentorship to leadership modeling and peer accountability, claims organizations that embed client-centric values into daily operations create lasting differentiation and build reputations that attract and retain both talent and clients.

The Partner Behind the Promise

Delivering an exceptional policyholder experience requires more than good intentions—it demands the right systems, the right people, and the right partner. Aspen Claims Service’s Claims Plus Approach is built around the belief that every claim is an opportunity to exceed expectations, combining proactive communication, faster turnaround times, and a nationwide network of adjusters committed to putting policyholders first.

Measuring What Matters in Client Satisfaction

Cycle time and closure rates tell part of the story but not the whole picture. Adjusters and claims organizations that track meaningful satisfaction indicators, gather policyholder feedback, and act on insights can identify gaps in service delivery and continuously raise the bar on the client experience.