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  1. Insured Bankruptcy Complicates Claims

    An insured's bankruptcy can halt litigation without eliminating insurance obligations, leaving carriers to navigate missing evidence, disputed settlements and unexpected financial exposure.

  2. Automated Fraud Referrals Surge as SIU Staffing Stalls

    Automated systems generate nearly half of insurer fraud referrals, but investigators accept a much smaller share of those alerts than referrals from claims adjusters.

  3. Two Charged in $223K Insurance Fraud Case

    South Carolina investigators allege that false statements and forged medical bills supported a $223,176 insurance claim submitted to Enterprise Rent-A-Car.

  4. AI System Analyzes Health Insurance Fraud Evidence

    Researchers developed a system that connects digital communications, financial transactions and device records to help investigators identify fraud evidence and relationships among suspects.

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  • When the Mold Comes Back

    Six months after a paid remediation, the stain is back. Whether that is the old leak, a new one, or a wall that was closed wet decides if you reopen the file, open a new claim, or send the owner to the contractor who did the work.

    Chris Walters
  • Mold Nobody Spilled

    Growth on attic sheathing, crawlspace joists, or a sweating duct often has no burst pipe behind it. The inspection has to find the moisture, and the policy usually has no covered cause of loss to hang the colony on.

    Chris Walters
  • The Wall Between Two Units

    A failed water heater on the third floor soaks the unit below and a common wall. Which policy pays depends on the association's declaration, and each policy brings its own fungi limit.

    Chris Walters
  • The Invisible Damage

    Mold, contamination, and indoor air claims are slow, expensive, and argued over damage the policyholder can smell and the adjuster has to prove. What belongs under the fungi sublimit, what stays a water loss, and how to keep the protocol tied to the wet material.

    Vol. 4 · Issue 8
  • Adjusting for a Changing Climate

    Climate risk is reshaping how property claims are investigated, reserved, and explained to insureds. What field and desk adjusters are seeing as weather patterns shift, and how coverage analysis has to keep up when the same peril looks different year over year.

    Vol. 4 · Issue 7
  • The Estimate Is the Argument

    The estimate is more than a price tag. It frames the loss, drives negotiation, and often becomes the record everyone cites later. How adjusters build estimates that hold up under scrutiny, and what falls apart when the numbers cannot tell the story.

    Vol. 4 · Issue 6