Short-Term Rentals Create Coverage Gaps in Homeowners Insurance

Many homeowners renting their properties short term do not realize their policies may exclude commercial activity, exposing them to denied claims, liability gaps, and policy cancellations.

Modernize Commercial Property Claims with a Trusted Repair Network

Discover how a Commercial Managed Repair Program can reduce downtime, lower indemnity, and simplify restoration after a property loss. See why more carriers and brokers are adopting this proven claims solution.

California Family Accused of Staging Porsche Crash for $39K Insurance Payout

Investigators say a planned rear-end collision involving a rental vehicle and a Porsche Cayenne led to nearly $39,000 in insurance payouts before claim inconsistencies and cellphone records exposed the alleged scheme.

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Recent Claims News

Alleged Staged Porsche Crash Triggers $39K Fraud Case in California

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Virtual Care in Workers Comp Claims: Balancing Benefits, Boundaries, and Fraud Prevention

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Claims Specialist, Workers Compensation - West Region - Sacramento, CA (94203)

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STORM WATCH — Tracking 1238 total watches, warnings and advisories across 801 counties in 41 states. (Updated: 3/5/2026 4:52:07 PM EST)

Recent Alerts & Warnings

Dense Fog Advisory issued March 5 at 3:30PM EST

County, MI Expected Minor Likely

Dense Fog Advisory issued March 5 at 3:30PM EST

County, MI Expected Minor Likely

Dense Fog Advisory issued March 5 at 3:30PM EST

County, MI Expected Minor Likely

24-Hour Severe Weather Outlook

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When Expectations Become the Standard

Exceeding expectations once is impressive but doing it consistently requires a cultural commitment. From training and mentorship to leadership modeling and peer accountability, claims organizations that embed client-centric values into daily operations create lasting differentiation and build reputations that attract and retain both talent and clients.

The Partner Behind the Promise

Delivering an exceptional policyholder experience requires more than good intentions—it demands the right systems, the right people, and the right partner. Aspen Claims Service’s Claims Plus Approach is built around the belief that every claim is an opportunity to exceed expectations, combining proactive communication, faster turnaround times, and a nationwide network of adjusters committed to putting policyholders first.

Measuring What Matters in Client Satisfaction

Cycle time and closure rates tell part of the story but not the whole picture. Adjusters and claims organizations that track meaningful satisfaction indicators, gather policyholder feedback, and act on insights can identify gaps in service delivery and continuously raise the bar on the client experience.