American Dream Home Improvement

Sales managers direct organizations' sales teams. They set sales goals, analyze data, and develop training programs for the organization's sales representatives.

Sales managers typically do the following:

• Oversee regional and local sales managers and their staffs
• Resolve customer complaints regarding sales and service
• Prepare budgets and approve budget expenditures
• Monitor customer preferences to determine the focus of sales efforts
• Analyze sales statistics
• Project sales and determine the profitability of products and services
• Determine discount rates or special pricing plans
• Plan and coordinate training programs for sales staff

Sales managers' responsibilities vary with the size of the organization they work for. However, most sales managers direct the distribution of goods and services by assigning sales territories, setting sales goals, and establishing training programs for the organization's sales representatives.

In some cases, they recruit, hire, and train new members of the sales staff. For more information about sales workers, see the profiles on retail sales workers and wholesale and manufacturing sales representatives.

Sales managers advise sales representatives on ways to improve their sales performance. In large multiproduct organizations, they oversee regional and local sales managers and their staffs.

Sales managers also stay in contact with dealers and distributors. They analyze sales statistics that their staff gathers, both to determine the sales potential and inventory requirements of products and stores and to monitor customers' preferences.

Sales managers work closely with managers from other departments. For example, the marketing department identifies new customers that the sales department can target. The relationship between these two departments is critical to helping an organization expand its client base. Because sales managers monitor customers' preferences and stores' and organizations' inventory needs, they work closely with research and design departments and warehousing departments.

Carpenters construct and repair building frameworks and structures--such as stairways, doorframes, partitions, and rafters--made from wood and other materials. They also may install kitchen cabinets, siding, and drywall.

Carpenters typically do the following:

• Follow blueprints and building plans to meet the needs of clients
• Install structures and fixtures, such as windows and molding
• Measure, cut, or shape wood, plastic, fiberglass, drywall, and other materials
• Construct building frameworks, including wall studs, floor joists, and doorframes
• Help put up, level, and install building framework with the aid of large pulleys and cranes
• Inspect and replace damaged framework or other structures and fixtures
• Instruct and direct laborers and other construction trade helpers

Carpenters are one of the most versatile construction occupations, with workers usually doing a variety of tasks. For example, some carpenters insulate office buildings; others install drywall or kitchen cabinets in homes. Those who help construct large buildings or bridges often make the wooden concrete forms for cement footings or pillars. Some carpenters build braces and scaffolding for buildings.

Carpenters use many different hand and power tools to cut and shape wood, plastic, fiberglass, or drywall. They commonly use handtools, including squares, levels, and chisels, as well as many power tools, such as sanders, circular saws, and nail guns. Carpenters put materials together with nails, screws, staples, and adhesives, and do a final check of their work to ensure accuracy. They use a tape measure on every project because proper measuring increases productivity, reduces waste, and ensures that the pieces being cut are the proper size.

The following are types of carpenters:

Residential carpenters typically specialize in new-home, townhome, and condominium building and remodeling. As part of a single job, they might build and set forms for footings, walls and slabs, and frame and finish exterior walls, roofs, and decks. They frame interior walls, build stairs, and install drywall, crown molding, doors, and kitchen cabinets. Highly-skilled carpenters may also tile floors and lay wood floors and carpet. Fully-trained construction carpenters are easily able to switch from new-home building to remodeling.

Commercial carpenters typically remodel and help build commercial office buildings, hospitals, hotels, schools, and shopping malls. Some specialize in working with light gauge and load-bearing steel framing for interior partitions, exterior framing, and curtain wall construction. Others specialize in working with concrete forming systems and finishing interior and exterior walls, partitions, and ceilings. Highly skilled carpenters can usually do many of the same tasks as residential carpenters.

Industrial carpenters typically work in civil and industrial settings where they put up scaffolding and build and set forms for pouring concrete. Some industrial carpenters build tunnel bracing or partitions in underground passageways and mines to control the circulation of air to worksites. Others build concrete forms for tunnels, bridges, dams, power plants, or sewer construction projects.

Roofers repair and install the roofs of buildings using a variety of materials, including shingles, asphalt, and metal.

Roofers typically do the following:

• Inspect problem roofs to determine the best way to repair them
• Measure roof to calculate the quantities of materials needed
• Replace damaged or rotting joists or plywood
• Install vapor barriers or layers of insulation
• Install shingles, asphalt, metal, or other materials to make the roof watertight
• Align roofing materials with edges of the roof
• Cut roofing materials to fit angles formed by walls, vents, or intersecting roof surfaces
• Cover exposed nail or screw heads with roofing cement or caulk to prevent leakage

Properly installed roofs keep water from leaking into buildings and damaging the interior, equipment, or furnishings.

There are two basic types of roofs, low-slope and steep-slope:

• Low-slope: About two-thirds of all roofs are low-slope. Most commercial, industrial, and apartment buildings have low-slope roofs. Low-slope roofs rise 4 inches or less per horizontal foot and are installed in layers.
  
  For low-slope roofs, roofers typically use several layers of roofing materials or felt membranes stuck together with hot bitumen (a tar-like substance). They glaze the top layer to make a smooth surface or embed gravel in the hot bitumen to make a rough surface.
  
  An increasing number of low-slope roofs are covered with a single-ply membrane of waterproof rubber or thermoplastic compounds.

• Steep-slope: Most of the remaining roofs are steep-slope. Most single-family houses have steep-slope roofs. Steep-slope roofs rise more than 4 inches per horizontal foot.
  
  For steep-slope roofs, roofers typically use asphalt shingles, which often cost less than other coverings. On steep-slope roofs, some roofers also install tile, solar shingles, fiberglass shingles, metal shingles, or shakes (rough wooden shingles).
  
  To apply shingles, roofers first lay, cut, and tack 3-foot strips of roofing over the entire roof. Then, starting from the bottom edge, they nail overlapping rows of shingles to the roof.

A small but increasing number of buildings now have “green” roofs that incorporate landscape roofing systems. A landscape roofing system typically begins with a single or multiple waterproof layers. After that layer is proven to be leak free, roofers put a root barrier over it, and, finally, layers of soil, in which vegetation is planted. Roofers must ensure that the roof is watertight and can endure the weight and water needs of the plants.

Construction and building inspectors ensure that new construction, changes, or repairs comply with local and national building codes and ordinances, zoning regulations, and contract specifications.

Construction and building inspectors typically do the following:

• Review and approve plans that meet building codes, local ordinances, and zoning regulations
• Inspect and monitor construction sites to ensure overall compliance
• Use survey instruments, metering devices, and test equipment to perform inspections
• Monitor installation of plumbing, electrical, and other systems to ensure that the building meets codes
• Verify level, alignment, and elevation of structures and fixtures to ensure building compliance
• Issue violation notices and stop-work orders until building is compliant
• Keep daily logs, including photographs taken during inspection

Construction and building inspectors examine buildings, highways and streets, sewer and water systems, dams, bridges, and other structures. They also inspect electrical; heating, ventilation, air-conditioning, and refrigeration (HVACR); and plumbing systems. Although no two inspections are alike, inspectors do an initial check during the first phase of construction and follow-up inspections throughout the construction project. When the project is finished, they do a final, comprehensive inspection.

The following are types of construction and building inspectors:

Building inspectors check the structural quality and general safety of buildings. Some specialize in structural steel or reinforced-concrete structures, for example.

Electrical inspectors examine the installed electrical systems to ensure they function properly and comply with electrical codes and standards. The inspectors visit worksites to inspect new and existing sound and security systems, wiring, lighting, motors, and generating equipment. They also inspect the installed electrical wiring for HVACR systems and appliances.

Elevator inspectors examine lifting and conveying devices, such as elevators, escalators, moving sidewalks, lifts and hoists, inclined railways, ski lifts, and amusement rides.

Home inspectors typically inspect newly built or previously owned homes, condominiums, townhomes, and other dwellings. Prospective home buyers often hire home inspectors to check and report on a home's structure and overall condition. Sometimes, homeowners hire a home inspector to evaluate their home's condition before placing it on the market.

In addition to examining structural quality, home inspectors examine all home systems and features, including roofing, exterior walls, attached garage or carport, foundation, interior, plumbing, electrical, and HVACR systems. They look for and report violations of building codes, but they do not have the power to enforce compliance with the codes.

Mechanical inspectors examine the installation of HVACR systems and equipment to ensure that they are installed and function properly. They also may inspect commercial kitchen equipment, gas-fired appliances, and boilers.

Plan examiners determine whether the plans for a building or other structure comply with building codes. They also determine whether the structure is suited to the engineering and environmental demands of the building site.

Plumbing inspectors examine the installation of potable water, waste, and vent piping systems to ensure the safety and health of the drinking water system, piping for industrial uses, and the sanitary disposal of waste.

Public works inspectors ensure that federal, state, and local government water and sewer systems, highways, streets, bridges, and dam construction conform to detailed contract specifications. Workers inspect excavation and fill operations, the placement of forms for concrete, concrete mixing and pouring, asphalt paving, and grading operations. Public works inspectors may specialize in highways, structural steel, reinforced concrete, or ditches. Others specialize in dredging operations required for bridges and dams or for harbors.

Specification inspectors ensure that work is performed according to design specifications. Specification inspectors represent the owner's interests, not those of the general public. Insurance companies and financial institutions also may use their services.

A primary concern of building inspectors is fire prevention safety. For more information, see the profile on fire inspectors and investigators.

Cost estimators collect and analyze data to estimate the time, money, resources, and labor required for product manufacturing, construction projects, or services. Some specialize in a particular industry or product type.

Cost estimators typically do the following:

• Consult with industry experts to discuss estimates and resolve issues
• Identify and quantify cost factors, such as production time and raw material, equipment, and labor expenses
• Travel to job sites to gather information on materials needed, labor requirements, and other factors 
• Read blueprints and technical documents to prepare estimates
• Collaborate with engineers, architects, owners, and contractors on estimates
• Use sophisticated computer software to calculate estimates 
• Evaluate a product's cost effectiveness or profitability
• Recommend ways to make a product more cost effective or profitable
• Prepare estimates for clients and other business managers
• Develop project plans for the duration of the project

Accurately predicting the cost, size, and duration of future construction and manufacturing projects is vital to the survival of any business. Cost estimators' calculations give managers or investors this information.

When making calculations, estimators analyze many inputs to determine how much time, money, and labor a project needs, or how profitable it will be. These estimates have to take many factors into account, including allowances for wasted material, bad weather, shipping delays, and other factors that can increase costs and lower profitability.

Cost estimators use sophisticated computer software, including database, simulation, and complex mathematical programs. Cost estimators often use a computer database with information on the costs of other similar projects.

General contractors usually hire cost estimators for specific parts of a large construction project, such as estimating the electrical work or the excavation phase. In such cases, the estimator calculates the cost of the construction phase for which the contractor is responsible, rather than calculating the cost of the entire project. The general contractor usually also has a cost estimator who calculates the total project cost by analyzing the bids that the subcontractors' cost estimators prepared.

Some estimators are hired by manufacturers to analyze certain products or processes.

The following are the two primary types of cost estimators:

Construction cost estimators estimate construction work. More than half of all cost estimators work in the construction industry. They may, for example, estimate the total cost of building a bridge or a highway. They may identify direct costs, such as raw materials and labor requirements, and set a timeline for the project. Although many work directly for construction firms, some work for contractors, architects, and engineering firms.

Manufacturing cost estimators calculate the costs of developing, producing, or redesigning a company's goods and services. For example, a cost estimator working for a home appliance manufacturer may determine whether a new type of dishwasher will be profitable to manufacture.

Some manufacturing cost estimators work in software development. Many high-technology products require a considerable amount of computer programming, and the costs of software development are difficult to calculate.  

Two other groups also sometimes do cost estimating in their jobs. Operations research, production control, cost, and price analysts who work for government agencies may do significant amounts of cost estimating in the course of their usual duties. Construction managers also may spend considerable time estimating costs. For more information, see the profiles on operations research analysts and construction managers.