Chandlers Carpet Care

Computer, ATM, and office machine repairers install, fix, and maintain many of the machines that businesses, households, and other consumers use.

Computer, ATM, and office machine repairers typically do the following:

• Travel to customers' locations in response to service requests
• Communicate with customers to determine the source of a problem
• Do administrative tasks, such as completing work order forms
• Use a variety of tools, such as a multimeter, to help diagnose the problem
• Install large equipment, such as mainframe computers and ATMs
• Explain the basic functions of machines and equipment to customers
• Replace malfunctioning machine parts, such as video cards in desktop computers or keypads on ATM machines
• Provide preventative maintenance, such as cleaning the internal parts of machines
• Test newly installed systems to make sure they work properly

In most cases, machines do not break down entirely. Often just one broken part can keep a machine from working properly. Repairers often fix machines by replacing these parts and other defective equipment because it is often less expensive than replacing the entire machine.

Although the work of computer, ATM, and office machine repairers is very similar, the exact tasks differ depending on the type of equipment. For example, computer repairers often must replace desktop parts, such as a motherboard, because of hardware failure. ATM repairers may replace a worn magnetic head on a card reader to allow an ATM to recognize customers' bank cards. Office machine repairers replace parts of office machines that break down from general wear and tear, such as the printheads of inkjet printers.

Some repairers have assigned areas where they do preventive maintenance on a regular basis.

Computer repairers service and repair computer parts, network connections, and computer equipment, such as an external hard drive or computer monitor. Computer repairers must be familiar with various operating systems and commonly used software packages. Some work from repair shops, while others travel to customers' locations.

ATM repairers install and repair automated teller machines and, increasingly, electronic kiosks. They often work with a network of ATMs and travel to ATM locations when they are alerted to a malfunction.

Office machine repairers fix machinery at customers' workplaces because these machines are often large and stationary, such as office printers or copiers. Office machines often need preventive maintenance, such as cleaning, or replacement of commonly used parts as they break down from general wear and tear.

Heating, air conditioning, and refrigeration mechanics and installers--often referred to as HVACR technicians--work on heating, ventilation, cooling, and refrigeration systems that control the air quality in many types of buildings.

Heating, air conditioning, and refrigeration mechanics and installers typically do the following:

• Travel to worksites
• Follow blueprints or other design specifications to install or repair HVACR systems
• Connect systems to fuel and water supply lines, air ducts, and other components
• Install electrical wiring and controls and test for proper operation
• Inspect and maintain customers' HVACR systems
• Test individual components to determine necessary repairs
• Repair or replace worn or defective parts

Heating and air conditioning systems control the temperature, humidity, and overall air quality in homes, businesses, and other buildings. By providing a climate controlled environment, refrigeration systems make it possible to store and transport food, medicine, and other perishable items.

Although trained to do all three, HVACR technicians sometimes work strictly with heating, air conditioning, or refrigeration systems. They also may specialize in certain types of HVACR equipment, such as water-based heating systems, solar panels, or commercial refrigeration.

Depending on the task, HVACR technicians use many different tools. For example, they often use screwdrivers, wrenches, pipe cutters and other basic handtools when installing systems. To test or install complex system components, technicians may use more sophisticated tools, such as carbon monoxide testers, voltmeters, combustion analyzers, and acetylene torches.

When working on air conditioning and refrigeration systems, technicians must follow government regulations regarding the conservation, recovery, and recycling of refrigerants. This often entails proper handling and disposal of fluids.  

Some HVACR technicians sell service contracts to their clients, providing regular maintenance of heating and cooling systems.

Other craft workers sometimes help install or repair cooling and heating systems. For example, on a large air conditioning installation job, especially one in which workers are covered by union contracts, ductwork might be done by sheet metal workers and duct installers, or electrical work by electricians. In addition, home appliance repairers usually service window air conditioners and household refrigerators. For more information on these occupations, see the profiles on sheet metal workers, electricians, or home appliance repairers.

Power plant operators, dispatchers, and distributors control the systems that generate and distribute electric power.

Power plant operators, distributors, and dispatchers typically do the following:

• Control power-generating equipment, such as boilers, turbines, generators, and reactors
• Read charts, meters, and gauges to monitor voltage and electricity flows
• Check equipment and indicators to detect evidence of operating problems
• Adjust controls to regulate the flow of power
• Start or stop generators, turbines, and other equipment as necessary

Electricity is one of our nation's most vital resources. Power plant operators, distributors, and dispatchers control power plants and the flow of electricity from plants to substations, which distribute electricity to businesses, homes, and factories. Electricity is generated from many sources, including coal, gas, nuclear energy, hydroelectric energy (from water sources), and wind and solar power.

The following are types of power plant operators, distributors, and dispatchers:

Nuclear power reactor operators control nuclear reactors. They adjust control rods, which affect how much electricity a reactor generates. They monitor reactors, turbines, generators, and cooling systems, adjusting controls as necessary. Operators also start and stop equipment and record the data. They may need to respond to abnormalities, determine the cause, and take corrective action.

Power distributors and dispatchers, also known as systems operators, control the flow of electricity as it travels from generating stations to substations and users over a network of transmission and distribution lines. They prepare and issue switching orders to route electrical currents around areas that need maintenance or repair. Distributors and dispatchers also monitor and operate current converters, voltage transformers, and circuit breakers. They must detect and respond to emergencies, such as transformer or transmission line failures.

Power plant operators control, operate, and maintain machinery to generate electric power. They use control boards to distribute power among generators and regulate the output from several generators. They regulate the flow of power between generating stations and substations, and they monitor instruments to maintain voltage and electricity flows from the plant.

Electrical and electronics installers and repairers install, repair, or replace a variety of electrical equipment in telecommunications, transportation, utilities, and other industries.

Electrical and electronics installers and repairers typically do the following:

• Prepare cost estimates for clients
• Refer to service guides, schematics, and manufacturer specifications
• Repair or replace defective parts, such as motors, fuses, or gaskets
• Reassemble and test equipment after repairs
• Maintain records of parts used, labor time, and final charges

Electrical and electronics installers and repairers work on complex pieces of electronic equipment.

Automated electronic control systems are becoming increasingly complex. As a result, repairers use software programs and testing equipment to diagnose malfunctions. Among their diagnostic tools are multimeters--which measure voltage, current, and resistance--and advanced multimeters, which measure the capacitance, inductance, and current gain of transistors.

Repairers also use signal generators, which provide test signals, and oscilloscopes, which display signals graphically. In addition, repairers use handtools such as pliers, screwdrivers, soldering irons, and wrenches to replace faulty parts and adjust equipment.

Commercial and industrial equipment electrical and electronics repairers repair, test, adjust, or install electronic equipment, such as industrial controls, transmitters, and antennas.

Electrical and electronics installers and repairers of transportation equipment install, adjust, or maintain mobile communication equipment, including sound, sonar, security, navigation, and surveillance systems on trains, watercraft, or other vehicles.

Powerhouse, substation, and relay electrical and electronics repairers inspect, test, maintain, or repair electrical equipment used in generating stations, substations, and inservice relays. These workers may be known as powerhouse electricians, relay technicians, or power transformer repairers.

Electric motor, power tool, and related repairers--such as armature winders, generator mechanics, and electric golf cart repairers--specialize in installing, maintaining, and repairing electric motors, wiring, or switches.

Electronic equipment installers and repairers of motor vehicles install, diagnose, and repair sound, security, and navigation equipment in motor vehicles. Motor vehicle installers and repairers work with an increasingly complex range of electronic equipment, including DVD players, navigation systems, and passive and active security systems.

Electrical and electronic installers and repairers may specialize, according to how and where they work:

Field technicians often travel to factories or other locations to repair equipment. When equipment breaks down, field technicians go to a customer's site to repair the equipment. Because repairing components is a complex activity, workers on the factory floor usually remove and replace defective units, such as circuit boards, instead of fixing them. Defective units are discarded or returned to the manufacturer or a specialized shop for repair.

Bench technicians work in repair shops in factories and service centers, fixing components that cannot be repaired on the factory floor. These workers also locate and repair circuit defects, such as poorly soldered joints, blown fuses, or malfunctioning transistors.

Boilermakers assemble, install, and repair boilers, closed vats, and other large vessels or containers that hold liquids and gases.

Boilermakers typically do the following:

• Use blueprints to determine locations, positions, or dimensions of parts
• Install small premade boilers into buildings and manufacturing facilities
• Lay out prefabricated parts of larger boilers before assembling them
• Assemble boiler tanks, often using robotic or automatic welders
• Test and inspect boiler systems for leaks or defects
• Clean vats using scrapers, wire brushes, and cleaning solvents
• Replace or repair broken valves, pipes, or joints, using hand and power tools, gas torches, and welding equipment

Boilers, tanks, and vats are used in many buildings, factories, and ships. Boilers heat water or other fluids under extreme pressure to generate electric power and to provide heat. Large tanks and vats are used to store and process chemicals, oil, beer, and hundreds of other products.

Boilers are made out of steel, iron, copper, or stainless steel. Manufacturers are increasingly automating the production of boilers to improve the quality of these vessels. However, boilermakers still use many tools in making or repairing boilers. For example, they use hand and power tools or flame cutting torches to cut pieces for a boiler. To bend the pieces into shape and accurately line them up, boilermakers use plumb bobs, levels, wedges, and turnbuckles.

If the plate sections are very large, large cranes lift the parts into place. Once they have the parts lined up, they use metalworking machinery and other tools to remove irregular edges so the parts fit together properly. They join the parts by bolting, welding, or riveting them together.

In addition to installing and maintaining boilers and other vessels, boilermakers help erect and repair air pollution equipment, blast furnaces, water treatment plants, storage and process tanks, and smokestacks. Boilermakers also install refractory brick and other heat-resistant materials in fireboxes or pressure vessels. Some install and maintain the huge pipes used in dams to send water to and from hydroelectric power generation turbines.

Because boilers last a long time--sometimes 50 years or more--boilermakers must regularly maintain them and upgrade parts. They frequently inspect fittings, feed pumps, safety and check valves, water and pressure gauges, and boiler controls.