General Maintenance and Repair Workers

General maintenance and repair workers maintain and repair machines, mechanical equipment, and buildings. They work on plumbing, electrical, and air-conditioning and heating systems.

General maintenance and repair workers typically do the following:

  • Maintain and repair machines, mechanical equipment, and buildings
  • Troubleshoot and fix faulty electrical switches
  • Inspect and diagnose problems and figure out the best way to correct them, frequently checking blueprints, repair manuals, and parts catalogs
  • Do routine preventive maintenance to ensure that machines continue to run smoothly
  • Assemble and set up machinery or equipment
  • Plan repair work using blueprints or diagrams
  • Do general cleaning and upkeep of buildings and properties
  • Order supplies from catalogs and storerooms
  • Meet with clients to estimate repairs and costs
  • Keep detailed records of their work

General maintenance and repair workers are hired for maintenance and repair tasks that are not complex enough to need the specialized training of a licensed tradesperson, such as a plumber or electrician.

They are also responsible for recognizing when a job is above their skill level and needs the skills of a tradesperson. For more information about other trade occupations, see the profiles on electricians; carpenters; heating, air-conditioning, and refrigeration mechanics and installers; and plumbers, pipefitters, and steamfitters.

Workers may fix plaster or drywall. They may fix or paint roofs, windows, doors, floors, woodwork, and other parts of buildings.

They also maintain and repair specialized equipment and machinery in cafeterias, laundries, hospitals, stores, offices, and factories.

They get supplies and repair parts from distributors or storerooms to fix problems. They use common hand and power tools such as screwdrivers, saws, drills, wrenches, and hammers to fix, replace, or repair equipment and parts of buildings.


Roofers

Roofers repair and install the roofs of buildings using a variety of materials, including shingles, asphalt, and metal.

Roofers typically do the following:

  • Inspect problem roofs to determine the best way to repair them
  • Measure roof to calculate the quantities of materials needed
  • Replace damaged or rotting joists or plywood
  • Install vapor barriers or layers of insulation
  • Install shingles, asphalt, metal, or other materials to make the roof watertight
  • Align roofing materials with edges of the roof
  • Cut roofing materials to fit angles formed by walls, vents, or intersecting roof surfaces
  • Cover exposed nail or screw heads with roofing cement or caulk to prevent leakage

Properly installed roofs keep water from leaking into buildings and damaging the interior, equipment, or furnishings.

There are two basic types of roofs, low-slope and steep-slope:

  • Low-slope: About two-thirds of all roofs are low-slope. Most commercial, industrial, and apartment buildings have low-slope roofs. Low-slope roofs rise 4 inches or less per horizontal foot and are installed in layers.

    For low-slope roofs, roofers typically use several layers of roofing materials or felt membranes stuck together with hot bitumen (a tar-like substance). They glaze the top layer to make a smooth surface or embed gravel in the hot bitumen to make a rough surface.

    An increasing number of low-slope roofs are covered with a single-ply membrane of waterproof rubber or thermoplastic compounds.
  • Steep-slope: Most of the remaining roofs are steep-slope. Most single-family houses have steep-slope roofs. Steep-slope roofs rise more than 4 inches per horizontal foot.

    For steep-slope roofs, roofers typically use asphalt shingles, which often cost less than other coverings. On steep-slope roofs, some roofers also install tile, solar shingles, fiberglass shingles, metal shingles, or shakes (rough wooden shingles).

    To apply shingles, roofers first lay, cut, and tack 3-foot strips of roofing over the entire roof. Then, starting from the bottom edge, they nail overlapping rows of shingles to the roof.

A small but increasing number of buildings now have “green” roofs that incorporate landscape roofing systems. A landscape roofing system typically begins with a single or multiple waterproof layers. After that layer is proven to be leak free, roofers put a root barrier over it, and, finally, layers of soil, in which vegetation is planted. Roofers must ensure that the roof is watertight and can endure the weight and water needs of the plants.


Construction Laborers and Helpers

Construction laborers and helpers do many basic tasks that require physical labor on construction sites.

Construction laborers and helpers typically do the following:

  • Clean and prepare construction sites by removing debris and possible hazards
  • Load or unload building materials to be used in construction
  • Build or take apart bracing, barricades, forms (molds that determine the shape of concrete), scaffolding, and temporary structures
  • Dig trenches, backfill holes, or compact earth to prepare for construction
  • Operate or tend equipment and machines used in construction, such as concrete mixers
  • Help other craftworkers with their duties
  • Follow construction plans and instructions from the people they are working for

Construction laborers and helpers work on almost all construction sites, doing a wide range of tasks from the very easy to the extremely difficult and hazardous. Although many of the tasks they do require some training and experience, most jobs usually require little skill and can be learned quickly. 

The following are occupational specialties:

Construction laborers do a variety of construction-related activities during all phases of construction. Although most laborers are generalists--such as those who install barricades, cones, and markers to control traffic patterns--many others specialize. For example, those who operate the machines and equipment that lay concrete or asphalt on roads are more likely to specialize in those areas.

Most construction laborers work in the following areas:

  • Building homes and businesses
  • Tearing down buildings
  • Removing hazardous materials
  • Building highways and roads
  • Digging tunnels and mine shafts

Construction laborers use a variety of tools and equipment. Some tools are simple, such as brooms and shovels; other equipment is more sophisticated, such as pavement breakers, jackhammers, earth tampers, and surveying equipment.

With special training, laborers may help transport and use explosives or run hydraulic boring machines to dig out tunnels. They may learn to use laser beam equipment to place pipes and use computers to control robotic pipe cutters. They may become certified to remove asbestos, lead, or chemicals.

Helpers assist construction craftworkers, such as electricians and carpenters, with a variety of basic tasks. They may carry tools and materials or help set up equipment. For example, many helpers work with cement masons to move and set forms. Many other helpers assist with taking apart equipment, cleaning up sites, and disposing of waste, as well as helping with any other needs of craftworkers.

Many construction trades have helpers who assist craftworkers. The following are examples of trades that have associated helpers:

  • Brickmasons, blockmasons, stonemasons, and tile and marble setters
  • Carpenters
  • Electricians
  • Painters, paperhangers, plasterers, and stucco masons
  • Pipelayers, plumbers, pipefitters, and steamfitters
  • Roofers

Sales Managers

Sales managers direct organizations' sales teams. They set sales goals, analyze data, and develop training programs for the organization's sales representatives.

Sales managers typically do the following:

  • Oversee regional and local sales managers and their staffs
  • Resolve customer complaints regarding sales and service
  • Prepare budgets and approve budget expenditures
  • Monitor customer preferences to determine the focus of sales efforts
  • Analyze sales statistics
  • Project sales and determine the profitability of products and services
  • Determine discount rates or special pricing plans
  • Plan and coordinate training programs for sales staff

Sales managers' responsibilities vary with the size of the organization they work for. However, most sales managers direct the distribution of goods and services by assigning sales territories, setting sales goals, and establishing training programs for the organization's sales representatives.

In some cases, they recruit, hire, and train new members of the sales staff. For more information about sales workers, see the profiles on retail sales workers and wholesale and manufacturing sales representatives.

Sales managers advise sales representatives on ways to improve their sales performance. In large multiproduct organizations, they oversee regional and local sales managers and their staffs.

Sales managers also stay in contact with dealers and distributors. They analyze sales statistics that their staff gathers, both to determine the sales potential and inventory requirements of products and stores and to monitor customers' preferences.

Sales managers work closely with managers from other departments. For example, the marketing department identifies new customers that the sales department can target. The relationship between these two departments is critical to helping an organization expand its client base. Because sales managers monitor customers' preferences and stores' and organizations' inventory needs, they work closely with research and design departments and warehousing departments.


Construction and Building Inspectors

Construction and building inspectors ensure that new construction, changes, or repairs comply with local and national building codes and ordinances, zoning regulations, and contract specifications.

Construction and building inspectors typically do the following:

  • Review and approve plans that meet building codes, local ordinances, and zoning regulations
  • Inspect and monitor construction sites to ensure overall compliance
  • Use survey instruments, metering devices, and test equipment to perform inspections
  • Monitor installation of plumbing, electrical, and other systems to ensure that the building meets codes
  • Verify level, alignment, and elevation of structures and fixtures to ensure building compliance
  • Issue violation notices and stop-work orders until building is compliant
  • Keep daily logs, including photographs taken during inspection

Construction and building inspectors examine buildings, highways and streets, sewer and water systems, dams, bridges, and other structures. They also inspect electrical; heating, ventilation, air-conditioning, and refrigeration (HVACR); and plumbing systems. Although no two inspections are alike, inspectors do an initial check during the first phase of construction and follow-up inspections throughout the construction project. When the project is finished, they do a final, comprehensive inspection.

The following are types of construction and building inspectors:

Building inspectors check the structural quality and general safety of buildings. Some specialize in structural steel or reinforced-concrete structures, for example.

Electrical inspectors examine the installed electrical systems to ensure they function properly and comply with electrical codes and standards. The inspectors visit worksites to inspect new and existing sound and security systems, wiring, lighting, motors, and generating equipment. They also inspect the installed electrical wiring for HVACR systems and appliances.

Elevator inspectors examine lifting and conveying devices, such as elevators, escalators, moving sidewalks, lifts and hoists, inclined railways, ski lifts, and amusement rides.

Home inspectors typically inspect newly built or previously owned homes, condominiums, townhomes, and other dwellings. Prospective home buyers often hire home inspectors to check and report on a home's structure and overall condition. Sometimes, homeowners hire a home inspector to evaluate their home's condition before placing it on the market.

In addition to examining structural quality, home inspectors examine all home systems and features, including roofing, exterior walls, attached garage or carport, foundation, interior, plumbing, electrical, and HVACR systems. They look for and report violations of building codes, but they do not have the power to enforce compliance with the codes.

Mechanical inspectors examine the installation of HVACR systems and equipment to ensure that they are installed and function properly. They also may inspect commercial kitchen equipment, gas-fired appliances, and boilers.

Plan examiners determine whether the plans for a building or other structure comply with building codes. They also determine whether the structure is suited to the engineering and environmental demands of the building site.

Plumbing inspectors examine the installation of potable water, waste, and vent piping systems to ensure the safety and health of the drinking water system, piping for industrial uses, and the sanitary disposal of waste.

Public works inspectors ensure that federal, state, and local government water and sewer systems, highways, streets, bridges, and dam construction conform to detailed contract specifications. Workers inspect excavation and fill operations, the placement of forms for concrete, concrete mixing and pouring, asphalt paving, and grading operations. Public works inspectors may specialize in highways, structural steel, reinforced concrete, or ditches. Others specialize in dredging operations required for bridges and dams or for harbors.

Specification inspectors ensure that work is performed according to design specifications. Specification inspectors represent the owner's interests, not those of the general public. Insurance companies and financial institutions also may use their services.

A primary concern of building inspectors is fire prevention safety. For more information, see the profile on fire inspectors and investigators.


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