Home Appliance Repairers

Home appliance repairers install and repair household appliances, such as refrigerators, microwaves, and washer and dryers.

Home appliance repairers typically do the following:

  • Travel to customers' homes
  • Install home appliances
  • Connect major appliances to water, gas, or electrical lines
  • Inspect equipment that is not working
  • Estimate repair or replacement costs
  • Repair or replace broken parts
  • Instruct customers on how to use appliances
  • Bill and collect payment from customers

Home appliance repairers, often called home appliance repair technicians, usually travel to customers' homes to do their work. They use many basic handtools, including screwdrivers, wrenches, and pliers, to determine the cause of unusual noises, leaks, or excessive vibration. Some use more specialized tools, such as ammeters, voltmeters, and wattmeters, to check for electrical problems. After identifying problems, workers repair or replace defective belts, motors, heating elements, switches, gears, or other items. They also may tighten, align, clean, and lubricate parts as necessary.

Most technicians explain to clients how to use a new appliance. If necessary, they may show clients how to use different functions of a newly repaired appliance.

Technicians also keep records of bills, payments, parts used, and hours worked. If an appliance is under warranty, a technician may need to contact the appliance's manufacturer to be paid for the work they did.

When working on refrigerators and window air conditioners, repairers are required by law to conserve, recover, and recycle chlorofluorocarbon (CFC) and hydrofluorocarbon (HCFC) refrigerants used in cooling systems. Federal regulations also require that home appliance repair technicians document the capture and disposal of refrigerants. For more information, see the profile on heating, air conditioning, and refrigeration mechanics and installers.


Heating, Air Conditioning, and Refrigeration Mechanics and Installers

Heating, air conditioning, and refrigeration mechanics and installers--often referred to as HVACR technicians--work on heating, ventilation, cooling, and refrigeration systems that control the air quality in many types of buildings.

Heating, air conditioning, and refrigeration mechanics and installers typically do the following:

  • Travel to worksites
  • Follow blueprints or other design specifications to install or repair HVACR systems
  • Connect systems to fuel and water supply lines, air ducts, and other components
  • Install electrical wiring and controls and test for proper operation
  • Inspect and maintain customers' HVACR systems
  • Test individual components to determine necessary repairs
  • Repair or replace worn or defective parts

Heating and air conditioning systems control the temperature, humidity, and overall air quality in homes, businesses, and other buildings. By providing a climate controlled environment, refrigeration systems make it possible to store and transport food, medicine, and other perishable items.

Although trained to do all three, HVACR technicians sometimes work strictly with heating, air conditioning, or refrigeration systems. They also may specialize in certain types of HVACR equipment, such as water-based heating systems, solar panels, or commercial refrigeration.

Depending on the task, HVACR technicians use many different tools. For example, they often use screwdrivers, wrenches, pipe cutters and other basic handtools when installing systems. To test or install complex system components, technicians may use more sophisticated tools, such as carbon monoxide testers, voltmeters, combustion analyzers, and acetylene torches.

When working on air conditioning and refrigeration systems, technicians must follow government regulations regarding the conservation, recovery, and recycling of refrigerants. This often entails proper handling and disposal of fluids.  

Some HVACR technicians sell service contracts to their clients, providing regular maintenance of heating and cooling systems.

Other craft workers sometimes help install or repair cooling and heating systems. For example, on a large air conditioning installation job, especially one in which workers are covered by union contracts, ductwork might be done by sheet metal workers and duct installers, or electrical work by electricians. In addition, home appliance repairers usually service window air conditioners and household refrigerators. For more information on these occupations, see the profiles on sheet metal workers, electricians, or home appliance repairers.


Automotive Service Technicians and Mechanics

Automotive service technicians and mechanics, often called service technicians or service techs, inspect, maintain, and repair cars and light trucks.  

Automotive service technicians and mechanics typically do the following:

  • Test parts and systems to ensure that they are working properly
  • Identify mechanical problems, often by using computerized diagnostic equipment
  • Follow checklists to ensure that all critical parts are examined
  • Test and lubricate the vehicle's engine and other major components
  • Perform basic care and maintenance, including oil changes, tuneups, and tire rotations
  • Repair or replace worn parts, such as brake pads and wheel bearings
  • Disassemble and reassemble parts
  • Use testing equipment to ensure that repairs and maintenance are effective
  • Explain to clients their automotive problems and the repairs done on their vehicles

Service technicians work on traditional mechanical components, such as engines, transmissions, belts, and hoses. However, they must also be familiar with a growing number of electronic systems. Braking, transmission, and steering systems, for example, are controlled primarily by computers and electronic components.

Other integrated electronic systems, such as accident-avoidance sensors, are becoming common as well. In addition, a growing number of technicians are required to work on vehicles that run on alternative fuels, such as ethanol and electricity.

Service technicians use many different tools, including computerized diagnostic tools and power tools such as pneumatic wrenches, lathes, welding torches, and jacks and hoists. These tools usually are owned by their employers.

Service technicians also use many common handtools, such as pliers, wrenches, and screwdrivers, which generally are their own. In fact, experienced workers often have thousands of dollars invested in their personal tool collection.

Service technicians sometimes specialize in a particular type of repair that may be subject to specific regulations or procedures. For instance, those focused on air-conditioning system repairs must follow federal and state regulations governing the handling, recycling, and disposal of refrigerants.

In some shops, technicians may specialize. The following are types of service technicians:

Automotive air-conditioning repairers install and repair air conditioners and service parts, such as compressors, condensers, and controls. They are trained in government regulations related to their work.

Brake repairers adjust brakes, replace brake linings and pads, and make other repairs on brake systems. Some technicians specialize in both brake and front-end work. 

Front-end mechanics align and balance wheels and repair steering mechanisms and suspension systems. They frequently use special alignment equipment and wheel-balancing machines.

Transmission technicians and rebuilders work on gear trains, couplings, hydraulic pumps, and other parts of transmissions. Extensive knowledge of computer controls, the ability to diagnose electrical and hydraulic problems, and other specialized skills are needed to work on these complex components.

Tune-up technicians adjust ignition timing and valves and adjust or replace spark plugs and other parts to ensure efficient engine performance. They often use electronic testing equipment to isolate and adjust malfunctions in fuel, ignition, and emissions control systems.

For information about technicians who work on large trucks and buses, see the profile on diesel service technicians and mechanics.

For information about technicians who work on farm equipment, construction vehicles, and rail cars, see the profile on heavy vehicle and mobile equipment service technicians.

For information about technicians who repair and service motorcycles, motorboats, and small all-terrain vehicles, see the profile on small engine mechanics.


Watch and Clock Repairers

Watch and Clock Repairers repair, clean, and adjust mechanisms of timing instruments, such as watches and clocks.


Electrical and Electronics Installers and Repairers

Electrical and electronics installers and repairers install, repair, or replace a variety of electrical equipment in telecommunications, transportation, utilities, and other industries.

Electrical and electronics installers and repairers typically do the following:

  • Prepare cost estimates for clients
  • Refer to service guides, schematics, and manufacturer specifications
  • Repair or replace defective parts, such as motors, fuses, or gaskets
  • Reassemble and test equipment after repairs
  • Maintain records of parts used, labor time, and final charges

Electrical and electronics installers and repairers work on complex pieces of electronic equipment.

Automated electronic control systems are becoming increasingly complex. As a result, repairers use software programs and testing equipment to diagnose malfunctions. Among their diagnostic tools are multimeters--which measure voltage, current, and resistance--and advanced multimeters, which measure the capacitance, inductance, and current gain of transistors.

Repairers also use signal generators, which provide test signals, and oscilloscopes, which display signals graphically. In addition, repairers use handtools such as pliers, screwdrivers, soldering irons, and wrenches to replace faulty parts and adjust equipment.

Commercial and industrial equipment electrical and electronics repairers repair, test, adjust, or install electronic equipment, such as industrial controls, transmitters, and antennas.

Electrical and electronics installers and repairers of transportation equipment install, adjust, or maintain mobile communication equipment, including sound, sonar, security, navigation, and surveillance systems on trains, watercraft, or other vehicles.

Powerhouse, substation, and relay electrical and electronics repairers inspect, test, maintain, or repair electrical equipment used in generating stations, substations, and inservice relays. These workers may be known as powerhouse electricians, relay technicians, or power transformer repairers.

Electric motor, power tool, and related repairers--such as armature winders, generator mechanics, and electric golf cart repairers--specialize in installing, maintaining, and repairing electric motors, wiring, or switches.

Electronic equipment installers and repairers of motor vehicles install, diagnose, and repair sound, security, and navigation equipment in motor vehicles. Motor vehicle installers and repairers work with an increasingly complex range of electronic equipment, including DVD players, navigation systems, and passive and active security systems.

Electrical and electronic installers and repairers may specialize, according to how and where they work:

Field technicians often travel to factories or other locations to repair equipment. When equipment breaks down, field technicians go to a customer's site to repair the equipment. Because repairing components is a complex activity, workers on the factory floor usually remove and replace defective units, such as circuit boards, instead of fixing them. Defective units are discarded or returned to the manufacturer or a specialized shop for repair.

Bench technicians work in repair shops in factories and service centers, fixing components that cannot be repaired on the factory floor. These workers also locate and repair circuit defects, such as poorly soldered joints, blown fuses, or malfunctioning transistors.


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