Sales Managers

Sales managers direct organizations' sales teams. They set sales goals, analyze data, and develop training programs for the organization's sales representatives.

Sales managers typically do the following:

  • Oversee regional and local sales managers and their staffs
  • Resolve customer complaints regarding sales and service
  • Prepare budgets and approve budget expenditures
  • Monitor customer preferences to determine the focus of sales efforts
  • Analyze sales statistics
  • Project sales and determine the profitability of products and services
  • Determine discount rates or special pricing plans
  • Plan and coordinate training programs for sales staff

Sales managers' responsibilities vary with the size of the organization they work for. However, most sales managers direct the distribution of goods and services by assigning sales territories, setting sales goals, and establishing training programs for the organization's sales representatives.

In some cases, they recruit, hire, and train new members of the sales staff. For more information about sales workers, see the profiles on retail sales workers and wholesale and manufacturing sales representatives.

Sales managers advise sales representatives on ways to improve their sales performance. In large multiproduct organizations, they oversee regional and local sales managers and their staffs.

Sales managers also stay in contact with dealers and distributors. They analyze sales statistics that their staff gathers, both to determine the sales potential and inventory requirements of products and stores and to monitor customers' preferences.

Sales managers work closely with managers from other departments. For example, the marketing department identifies new customers that the sales department can target. The relationship between these two departments is critical to helping an organization expand its client base. Because sales managers monitor customers' preferences and stores' and organizations' inventory needs, they work closely with research and design departments and warehousing departments.


Construction and Building Inspectors

Construction and building inspectors ensure that new construction, changes, or repairs comply with local and national building codes and ordinances, zoning regulations, and contract specifications.

Construction and building inspectors typically do the following:

  • Review and approve plans that meet building codes, local ordinances, and zoning regulations
  • Inspect and monitor construction sites to ensure overall compliance
  • Use survey instruments, metering devices, and test equipment to perform inspections
  • Monitor installation of plumbing, electrical, and other systems to ensure that the building meets codes
  • Verify level, alignment, and elevation of structures and fixtures to ensure building compliance
  • Issue violation notices and stop-work orders until building is compliant
  • Keep daily logs, including photographs taken during inspection

Construction and building inspectors examine buildings, highways and streets, sewer and water systems, dams, bridges, and other structures. They also inspect electrical; heating, ventilation, air-conditioning, and refrigeration (HVACR); and plumbing systems. Although no two inspections are alike, inspectors do an initial check during the first phase of construction and follow-up inspections throughout the construction project. When the project is finished, they do a final, comprehensive inspection.

The following are types of construction and building inspectors:

Building inspectors check the structural quality and general safety of buildings. Some specialize in structural steel or reinforced-concrete structures, for example.

Electrical inspectors examine the installed electrical systems to ensure they function properly and comply with electrical codes and standards. The inspectors visit worksites to inspect new and existing sound and security systems, wiring, lighting, motors, and generating equipment. They also inspect the installed electrical wiring for HVACR systems and appliances.

Elevator inspectors examine lifting and conveying devices, such as elevators, escalators, moving sidewalks, lifts and hoists, inclined railways, ski lifts, and amusement rides.

Home inspectors typically inspect newly built or previously owned homes, condominiums, townhomes, and other dwellings. Prospective home buyers often hire home inspectors to check and report on a home's structure and overall condition. Sometimes, homeowners hire a home inspector to evaluate their home's condition before placing it on the market.

In addition to examining structural quality, home inspectors examine all home systems and features, including roofing, exterior walls, attached garage or carport, foundation, interior, plumbing, electrical, and HVACR systems. They look for and report violations of building codes, but they do not have the power to enforce compliance with the codes.

Mechanical inspectors examine the installation of HVACR systems and equipment to ensure that they are installed and function properly. They also may inspect commercial kitchen equipment, gas-fired appliances, and boilers.

Plan examiners determine whether the plans for a building or other structure comply with building codes. They also determine whether the structure is suited to the engineering and environmental demands of the building site.

Plumbing inspectors examine the installation of potable water, waste, and vent piping systems to ensure the safety and health of the drinking water system, piping for industrial uses, and the sanitary disposal of waste.

Public works inspectors ensure that federal, state, and local government water and sewer systems, highways, streets, bridges, and dam construction conform to detailed contract specifications. Workers inspect excavation and fill operations, the placement of forms for concrete, concrete mixing and pouring, asphalt paving, and grading operations. Public works inspectors may specialize in highways, structural steel, reinforced concrete, or ditches. Others specialize in dredging operations required for bridges and dams or for harbors.

Specification inspectors ensure that work is performed according to design specifications. Specification inspectors represent the owner's interests, not those of the general public. Insurance companies and financial institutions also may use their services.

A primary concern of building inspectors is fire prevention safety. For more information, see the profile on fire inspectors and investigators.


Interior Designers

Interior designers make interior spaces functional, safe, and beautiful for almost every type of building: offices, homes, airport terminals, shopping malls, and restaurants. They select and specify colors, finishes, fabrics, furniture, flooring and wallcoverings, lighting, and other materials to create useful and stylish interiors for buildings.

Interior designers typically do the following:

  • Determine the client's goals and requirements of the project
  • Consider how the space will be used and how people will move through the space
  • Sketch preliminary design plans
  • Specify materials and furnishings, such as lighting, furniture, wallcoverings, flooring, equipment, and artwork
  • Prepare final plans using computer applications
  • Create a timeline for the interior design project and estimate project costs
  • Oversee installing the design elements
  • Visit after the project to ensure that the client is satisfied
  • Search for and bid on new projects

Interior designers work closely with architects, structural engineers, and builders to determine how interior spaces will look and be furnished. Interior designers may read blueprints and must be aware of building codes and inspection regulations.

Although some sketches or drawings may be freehand, most interior designers use computer-aided design (CAD) software for the majority of their drawings.

Many designers specialize in particular types of buildings (homes, hospitals, or hotels), specific rooms (bathrooms or kitchens), or specific styles (early American or French Renaissance). Some designers work for home furnishings stores, providing design services to help customers choose materials and furnishings.

Some interior designers produce designs, plans, and drawings for construction and installation. This may include floor plans, lighting plans, or plans needed for building permits. Interior designers may draft the preliminary design into documents that could be as simple as sketches or as inclusive as construction documents, with schedules and attachments.

The following are examples of types of interior designers.

Sustainable designers use strategies to improve energy and water efficiencies and indoor air quality, and they specify environmentally preferable products such as bamboo or cork for floors. They may obtain certification in Leadership in Energy and Environmental Design (LEED) from the U.S. Green Building Council. Such certification indicates that a building or its interior space was designed with the use of sustainable concepts.

Universal designers renovate spaces to make them more accessible. Often, these designs are used to renovate spaces for elderly people or people with special needs; however, universal designs can benefit anyone. For example, an entry with no steps may be necessary for someone in a wheelchair, but it is also helpful for someone pushing a baby stroller.

Kitchen and bath designers specialize in kitchens and bathrooms and have expert knowledge of the variety of cabinets, fixtures, appliances, plumbing, and electrical solutions for these rooms.

Lighting designers focus on the effect of lighting for home, office, or public spaces. For example, lighting designers may work on stage productions, in gallery or museum spaces, or in health care facilities to find appropriate light fixtures and lighting effects for each space.

Closet designers design closet space for homes to maximize storage and increase orderliness. They work with both fixed structures and stand-alone storage systems.


Carpenters

Carpenters construct and repair building frameworks and structures--such as stairways, doorframes, partitions, and rafters--made from wood and other materials. They also may install kitchen cabinets, siding, and drywall.

Carpenters typically do the following:

  • Follow blueprints and building plans to meet the needs of clients
  • Install structures and fixtures, such as windows and molding
  • Measure, cut, or shape wood, plastic, fiberglass, drywall, and other materials
  • Construct building frameworks, including wall studs, floor joists, and doorframes
  • Help put up, level, and install building framework with the aid of large pulleys and cranes
  • Inspect and replace damaged framework or other structures and fixtures
  • Instruct and direct laborers and other construction trade helpers

Carpenters are one of the most versatile construction occupations, with workers usually doing a variety of tasks. For example, some carpenters insulate office buildings; others install drywall or kitchen cabinets in homes. Those who help construct large buildings or bridges often make the wooden concrete forms for cement footings or pillars. Some carpenters build braces and scaffolding for buildings.

Carpenters use many different hand and power tools to cut and shape wood, plastic, fiberglass, or drywall. They commonly use handtools, including squares, levels, and chisels, as well as many power tools, such as sanders, circular saws, and nail guns. Carpenters put materials together with nails, screws, staples, and adhesives, and do a final check of their work to ensure accuracy. They use a tape measure on every project because proper measuring increases productivity, reduces waste, and ensures that the pieces being cut are the proper size.

The following are types of carpenters:

Residential carpenters typically specialize in new-home, townhome, and condominium building and remodeling. As part of a single job, they might build and set forms for footings, walls and slabs, and frame and finish exterior walls, roofs, and decks. They frame interior walls, build stairs, and install drywall, crown molding, doors, and kitchen cabinets. Highly-skilled carpenters may also tile floors and lay wood floors and carpet. Fully-trained construction carpenters are easily able to switch from new-home building to remodeling.

Commercial carpenters typically remodel and help build commercial office buildings, hospitals, hotels, schools, and shopping malls. Some specialize in working with light gauge and load-bearing steel framing for interior partitions, exterior framing, and curtain wall construction. Others specialize in working with concrete forming systems and finishing interior and exterior walls, partitions, and ceilings. Highly skilled carpenters can usually do many of the same tasks as residential carpenters.

Industrial carpenters typically work in civil and industrial settings where they put up scaffolding and build and set forms for pouring concrete. Some industrial carpenters build tunnel bracing or partitions in underground passageways and mines to control the circulation of air to worksites. Others build concrete forms for tunnels, bridges, dams, power plants, or sewer construction projects.


Woodworkers

Woodworkers build a variety of products, such as cabinets and furniture, using wood.

Woodworkers typically do the following:

  • Read detailed schematics and blueprints
  • Prepare and set up equipment
  • Lift wood pieces onto machines, either by hand or with hoists
  • Operate wood-making and cutting machines
  • Listen for unusual sounds or detect excessive vibration
  • Ensure that products meet specifications, making adjustments as necessary
  • Use hand tools to trim pieces or assemble products
  • Remove and replace dull saw blades

Despite the abundance of plastics, metals, and other materials, wood products continue to be an important part of our daily lives. Woodworkers make wood products, using lumber and synthetic wood materials. Many of these products are mass produced, including most furniture, kitchen cabinets, and musical instruments. Other products are custom made with specialized tools in small shops.

Although the term “woodworker” may evoke the image of a craftsman who builds ornate furniture using hand tools, the modern woodworking trade is highly technical and relies on advanced equipment and highly skilled operators. Workers use automated machinery, such as computerized numerical control (CNC) machines, to do much of the work.

Even specialized artisans generally use a variety of power tools in their work. Much of the work is done in a high-production assembly line facility, but there is also some work that is customized and does not lend itself to being made in an assembly line. Woodworkers are employed in every part of the secondary wood products industry, from sawmill to finished product, and their activities vary.

Woodworkers set up, operate, and tend all types of woodworking machines, such as drill presses, lathes, shapers, routers, sanders, planers, and wood-nailing machines. Operators set up the equipment, cut and shape wooden parts, and verify dimensions, using a template, caliper, and rule. After wood parts are made, woodworkers add fasteners and adhesives and connect the pieces to form a complete unit. They then sand, stain, and, if necessary, coat the wood product with a sealer, such as a lacquer or varnish.

Many of these tasks are handled by different workers with specialized training.

The following are types of woodworkers:

Cabinetmakers and bench carpenters cut, shape, assemble, and make parts for wood products. They often design and create sets of cabinets that are customized for particular spaces. In some cases, their duties begin with designing a set of cabinets to specifications and end with installing them.

Furniture finishers shape, finish, and refinish damaged and worn furniture. They often work with antiques and must judge how to best preserve and repair them. They also do the staining and sealing at the end of the process of making wooden products.

Wood sawing machine setters, operators, and tenders specialize in operating specific pieces of woodworking machinery. They often operate computerized numerical control (CNC) machines.

Woodworking machine setters, operators, and tenders, except sawing, operate woodworking machines, such as drill presses, lathes, routers, sanders, and planers.


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