McClure's Alan Refrigeration & Air Conditioning Service

Computer, ATM, and office machine repairers install, fix, and maintain many of the machines that businesses, households, and other consumers use.

Computer, ATM, and office machine repairers typically do the following:

• Travel to customers' locations in response to service requests
• Communicate with customers to determine the source of a problem
• Do administrative tasks, such as completing work order forms
• Use a variety of tools, such as a multimeter, to help diagnose the problem
• Install large equipment, such as mainframe computers and ATMs
• Explain the basic functions of machines and equipment to customers
• Replace malfunctioning machine parts, such as video cards in desktop computers or keypads on ATM machines
• Provide preventative maintenance, such as cleaning the internal parts of machines
• Test newly installed systems to make sure they work properly

In most cases, machines do not break down entirely. Often just one broken part can keep a machine from working properly. Repairers often fix machines by replacing these parts and other defective equipment because it is often less expensive than replacing the entire machine.

Although the work of computer, ATM, and office machine repairers is very similar, the exact tasks differ depending on the type of equipment. For example, computer repairers often must replace desktop parts, such as a motherboard, because of hardware failure. ATM repairers may replace a worn magnetic head on a card reader to allow an ATM to recognize customers' bank cards. Office machine repairers replace parts of office machines that break down from general wear and tear, such as the printheads of inkjet printers.

Some repairers have assigned areas where they do preventive maintenance on a regular basis.

Computer repairers service and repair computer parts, network connections, and computer equipment, such as an external hard drive or computer monitor. Computer repairers must be familiar with various operating systems and commonly used software packages. Some work from repair shops, while others travel to customers' locations.

ATM repairers install and repair automated teller machines and, increasingly, electronic kiosks. They often work with a network of ATMs and travel to ATM locations when they are alerted to a malfunction.

Office machine repairers fix machinery at customers' workplaces because these machines are often large and stationary, such as office printers or copiers. Office machines often need preventive maintenance, such as cleaning, or replacement of commonly used parts as they break down from general wear and tear.

Boilermakers assemble, install, and repair boilers, closed vats, and other large vessels or containers that hold liquids and gases.

Boilermakers typically do the following:

• Use blueprints to determine locations, positions, or dimensions of parts
• Install small premade boilers into buildings and manufacturing facilities
• Lay out prefabricated parts of larger boilers before assembling them
• Assemble boiler tanks, often using robotic or automatic welders
• Test and inspect boiler systems for leaks or defects
• Clean vats using scrapers, wire brushes, and cleaning solvents
• Replace or repair broken valves, pipes, or joints, using hand and power tools, gas torches, and welding equipment

Boilers, tanks, and vats are used in many buildings, factories, and ships. Boilers heat water or other fluids under extreme pressure to generate electric power and to provide heat. Large tanks and vats are used to store and process chemicals, oil, beer, and hundreds of other products.

Boilers are made out of steel, iron, copper, or stainless steel. Manufacturers are increasingly automating the production of boilers to improve the quality of these vessels. However, boilermakers still use many tools in making or repairing boilers. For example, they use hand and power tools or flame cutting torches to cut pieces for a boiler. To bend the pieces into shape and accurately line them up, boilermakers use plumb bobs, levels, wedges, and turnbuckles.

If the plate sections are very large, large cranes lift the parts into place. Once they have the parts lined up, they use metalworking machinery and other tools to remove irregular edges so the parts fit together properly. They join the parts by bolting, welding, or riveting them together.

In addition to installing and maintaining boilers and other vessels, boilermakers help erect and repair air pollution equipment, blast furnaces, water treatment plants, storage and process tanks, and smokestacks. Boilermakers also install refractory brick and other heat-resistant materials in fireboxes or pressure vessels. Some install and maintain the huge pipes used in dams to send water to and from hydroelectric power generation turbines.

Because boilers last a long time--sometimes 50 years or more--boilermakers must regularly maintain them and upgrade parts. They frequently inspect fittings, feed pumps, safety and check valves, water and pressure gauges, and boiler controls.

Power plant operators, dispatchers, and distributors control the systems that generate and distribute electric power.

Power plant operators, distributors, and dispatchers typically do the following:

• Control power-generating equipment, such as boilers, turbines, generators, and reactors
• Read charts, meters, and gauges to monitor voltage and electricity flows
• Check equipment and indicators to detect evidence of operating problems
• Adjust controls to regulate the flow of power
• Start or stop generators, turbines, and other equipment as necessary

Electricity is one of our nation's most vital resources. Power plant operators, distributors, and dispatchers control power plants and the flow of electricity from plants to substations, which distribute electricity to businesses, homes, and factories. Electricity is generated from many sources, including coal, gas, nuclear energy, hydroelectric energy (from water sources), and wind and solar power.

The following are types of power plant operators, distributors, and dispatchers:

Nuclear power reactor operators control nuclear reactors. They adjust control rods, which affect how much electricity a reactor generates. They monitor reactors, turbines, generators, and cooling systems, adjusting controls as necessary. Operators also start and stop equipment and record the data. They may need to respond to abnormalities, determine the cause, and take corrective action.

Power distributors and dispatchers, also known as systems operators, control the flow of electricity as it travels from generating stations to substations and users over a network of transmission and distribution lines. They prepare and issue switching orders to route electrical currents around areas that need maintenance or repair. Distributors and dispatchers also monitor and operate current converters, voltage transformers, and circuit breakers. They must detect and respond to emergencies, such as transformer or transmission line failures.

Power plant operators control, operate, and maintain machinery to generate electric power. They use control boards to distribute power among generators and regulate the output from several generators. They regulate the flow of power between generating stations and substations, and they monitor instruments to maintain voltage and electricity flows from the plant.

Assemblers and fabricators assemble both finished products and the parts that go into them. They use tools, machines, and their hands to make engines, computers, aircraft, toys, electronic devices, and more.

Assemblers and fabricators typically do the following:

• Read and understand detailed schematics and blueprints
• Use hand tools or machines to assemble parts
• Conduct quality control checks
• Work closely with designers and engineers in product development 

Assemblers and fabricators have an important role in the manufacturing process. They assemble both finished products and the pieces that go into them. The products encompass a full range of manufactured products, including aircraft, toys, household appliances, automobiles, computers, and electronic devices.

Changes in technology have transformed the manufacturing and assembly process. Modern manufacturing systems use robots, computers, programmable motion-control devices, and various sensing technologies. These systems change the way in which goods are made and affect the jobs of those who make them. Advanced assemblers must be able to work with these new technologies and use them to produce goods.

The job of an assembler or fabricator ranges from very easy to very complicated, requiring a range of knowledge and skills. Skilled assemblers putting together complex machines, for example, read detailed schematics or blueprints that show how to assemble the machine. After determining how parts should connect, they use hand or power tools to trim, shim, cut, and make other adjustments to fit components together and align them properly. Once the parts are properly aligned, they connect them with bolts and screws or weld or solder pieces together.

Quality control is important throughout the assembly process, so assemblers look for faulty components and mistakes in the assembly process. They help to fix problems before defective products are made.

Manufacturing techniques are moving away from traditional assembly line systems toward lean manufacturing systems, which use teams of workers to produce entire products or components. Lean manufacturing has changed the nature of the assemblers' duties.

It has become more common to involve assemblers and fabricators in product development. Designers and engineers consult manufacturing workers during the design stage to improve product reliability and manufacturing efficiency. Some experienced assemblers work with designers and engineers to build prototypes or test products.

Although most assemblers and fabricators are classified as team assemblers, others specialize in producing one type of product or do the same or similar tasks throughout the assembly process.

The following are types of assemblers and fabricators:

Aircraft structure, surfaces, rigging, and systems assemblers fit, fasten, and install parts of airplanes, space vehicles, or missiles, such as wings, fuselage, landing gear, rigging and control equipment, or heating and ventilating systems.

Coil winders, tapers, and finishers wind wire coils of electrical components used in a variety of electric and electronic products, including resistors, transformers, generators, and electric motors.

Electrical and electronic equipment assemblers build products such as electric motors, computers, electronic control devices, and sensing equipment. Automated systems have been put in place because many small electronic parts are too small or fragile for human assembly. Much of the remaining work of electrical and electronic assemblers is done by hand during the small-scale production of electronic devices used in all types of aircraft, military systems, and medical equipment. Production by hand requires these workers to use devices such as soldering irons.

Electromechanical equipment assemblers assemble and modify electromechanical devices such as household appliances, computer tomography scanners, or vending machines. The workers use a variety of tools, such as rulers, rivet guns, and soldering irons.

Engine and machine assemblers construct, assemble, or rebuild engines, turbines, and machines used in automobiles, construction and mining equipment, and power generators.

Structural metal fabricators and fitters cut, align, and fit together structural metal parts and may help weld or rivet the parts together.

Fiberglass laminators and fabricators laminate layers of fiberglass on molds to form boat decks and hulls, bodies for golf carts, automobiles, or other products.

Team assemblers work on an assembly line, but they rotate through different tasks, rather than specializing in a single task. The team may decide how the work is assigned and how different tasks are done. Some aspects of lean production, such as rotating tasks and seeking worker input on improving the assembly process, are common to all assembly and fabrication occupations.

Timing device assemblers, adjusters, and calibrators do precision assembling or adjusting of timing devices within very narrow tolerances.

Heating, air conditioning, and refrigeration mechanics and installers--often referred to as HVACR technicians--work on heating, ventilation, cooling, and refrigeration systems that control the air quality in many types of buildings.

Heating, air conditioning, and refrigeration mechanics and installers typically do the following:

• Travel to worksites
• Follow blueprints or other design specifications to install or repair HVACR systems
• Connect systems to fuel and water supply lines, air ducts, and other components
• Install electrical wiring and controls and test for proper operation
• Inspect and maintain customers' HVACR systems
• Test individual components to determine necessary repairs
• Repair or replace worn or defective parts

Heating and air conditioning systems control the temperature, humidity, and overall air quality in homes, businesses, and other buildings. By providing a climate controlled environment, refrigeration systems make it possible to store and transport food, medicine, and other perishable items.

Although trained to do all three, HVACR technicians sometimes work strictly with heating, air conditioning, or refrigeration systems. They also may specialize in certain types of HVACR equipment, such as water-based heating systems, solar panels, or commercial refrigeration.

Depending on the task, HVACR technicians use many different tools. For example, they often use screwdrivers, wrenches, pipe cutters and other basic handtools when installing systems. To test or install complex system components, technicians may use more sophisticated tools, such as carbon monoxide testers, voltmeters, combustion analyzers, and acetylene torches.

When working on air conditioning and refrigeration systems, technicians must follow government regulations regarding the conservation, recovery, and recycling of refrigerants. This often entails proper handling and disposal of fluids.  

Some HVACR technicians sell service contracts to their clients, providing regular maintenance of heating and cooling systems.

Other craft workers sometimes help install or repair cooling and heating systems. For example, on a large air conditioning installation job, especially one in which workers are covered by union contracts, ductwork might be done by sheet metal workers and duct installers, or electrical work by electricians. In addition, home appliance repairers usually service window air conditioners and household refrigerators. For more information on these occupations, see the profiles on sheet metal workers, electricians, or home appliance repairers.