Parts Salespersons sell spare and replacement parts and equipment in repair shop or parts store.
Automotive service technicians and mechanics, often called service technicians or service techs, inspect, maintain, and repair cars and light trucks.
Automotive service technicians and mechanics typically do the following:
Service technicians work on traditional mechanical components, such as engines, transmissions, belts, and hoses. However, they must also be familiar with a growing number of electronic systems. Braking, transmission, and steering systems, for example, are controlled primarily by computers and electronic components.
Other integrated electronic systems, such as accident-avoidance sensors, are becoming common as well. In addition, a growing number of technicians are required to work on vehicles that run on alternative fuels, such as ethanol and electricity.
Service technicians use many different tools, including computerized diagnostic tools and power tools such as pneumatic wrenches, lathes, welding torches, and jacks and hoists. These tools usually are owned by their employers.
Service technicians also use many common handtools, such as pliers, wrenches, and screwdrivers, which generally are their own. In fact, experienced workers often have thousands of dollars invested in their personal tool collection.
Service technicians sometimes specialize in a particular type of repair that may be subject to specific regulations or procedures. For instance, those focused on air-conditioning system repairs must follow federal and state regulations governing the handling, recycling, and disposal of refrigerants.
In some shops, technicians may specialize. The following are types of service technicians:
Automotive air-conditioning repairers install and repair air conditioners and service parts, such as compressors, condensers, and controls. They are trained in government regulations related to their work.
Brake repairers adjust brakes, replace brake linings and pads, and make other repairs on brake systems. Some technicians specialize in both brake and front-end work.
Front-end mechanics align and balance wheels and repair steering mechanisms and suspension systems. They frequently use special alignment equipment and wheel-balancing machines.
Transmission technicians and rebuilders work on gear trains, couplings, hydraulic pumps, and other parts of transmissions. Extensive knowledge of computer controls, the ability to diagnose electrical and hydraulic problems, and other specialized skills are needed to work on these complex components.
Tune-up technicians adjust ignition timing and valves and adjust or replace spark plugs and other parts to ensure efficient engine performance. They often use electronic testing equipment to isolate and adjust malfunctions in fuel, ignition, and emissions control systems.
For information about technicians who work on large trucks and buses, see the profile on diesel service technicians and mechanics.
For information about technicians who work on farm equipment, construction vehicles, and rail cars, see the profile on heavy vehicle and mobile equipment service technicians.
For information about technicians who repair and service motorcycles, motorboats, and small all-terrain vehicles, see the profile on small engine mechanics.
Electrical and electronics installers and repairers install, repair, or replace a variety of electrical equipment in telecommunications, transportation, utilities, and other industries.
Electrical and electronics installers and repairers typically do the following:
Electrical and electronics installers and repairers work on complex pieces of electronic equipment.
Automated electronic control systems are becoming increasingly complex. As a result, repairers use software programs and testing equipment to diagnose malfunctions. Among their diagnostic tools are multimeters--which measure voltage, current, and resistance--and advanced multimeters, which measure the capacitance, inductance, and current gain of transistors.
Repairers also use signal generators, which provide test signals, and oscilloscopes, which display signals graphically. In addition, repairers use handtools such as pliers, screwdrivers, soldering irons, and wrenches to replace faulty parts and adjust equipment.
Commercial and industrial equipment electrical and electronics repairers repair, test, adjust, or install electronic equipment, such as industrial controls, transmitters, and antennas.
Electrical and electronics installers and repairers of transportation equipment install, adjust, or maintain mobile communication equipment, including sound, sonar, security, navigation, and surveillance systems on trains, watercraft, or other vehicles.
Powerhouse, substation, and relay electrical and electronics repairers inspect, test, maintain, or repair electrical equipment used in generating stations, substations, and inservice relays. These workers may be known as powerhouse electricians, relay technicians, or power transformer repairers.
Electric motor, power tool, and related repairers--such as armature winders, generator mechanics, and electric golf cart repairers--specialize in installing, maintaining, and repairing electric motors, wiring, or switches.
Electronic equipment installers and repairers of motor vehicles install, diagnose, and repair sound, security, and navigation equipment in motor vehicles. Motor vehicle installers and repairers work with an increasingly complex range of electronic equipment, including DVD players, navigation systems, and passive and active security systems.
Electrical and electronic installers and repairers may specialize, according to how and where they work:
Field technicians often travel to factories or other locations to repair equipment. When equipment breaks down, field technicians go to a customer's site to repair the equipment. Because repairing components is a complex activity, workers on the factory floor usually remove and replace defective units, such as circuit boards, instead of fixing them. Defective units are discarded or returned to the manufacturer or a specialized shop for repair.
Bench technicians work in repair shops in factories and service centers, fixing components that cannot be repaired on the factory floor. These workers also locate and repair circuit defects, such as poorly soldered joints, blown fuses, or malfunctioning transistors.
Plumbers, pipefitters, and steamfitters install and repair pipes that carry water, steam, air, or other liquids or gases to and in businesses, homes, and factories.
Plumbers, pipefitters, and steamfitters typically do the following:
Although plumbers, pipefitters, and steamfitters are three distinct specialties, their duties are often similar. For example, they all install pipes and fittings that carry water, steam, air, or other liquids or gases. They connect pipes, determine the necessary materials for a job, and perform pressure tests to ensure a pipe system is airtight and watertight.
Plumbers, pipefitters, and steamfitters install, maintain, and repair many different types of pipe systems. Some of these systems carry water, dispose of waste, supply gas to ovens, or heat and cool buildings. Other systems, such as those in power plants, carry the steam that powers huge turbines. Pipes also are used in manufacturing plants to move acids, gases, and waste byproducts through the production process.
Master plumbers on construction jobs may be involved with developing blueprints that show where all the pipes and fixtures will go. Their input helps ensure that a structure's plumbing meets building codes, stays within budget, and works well with the location of other features, such as electric wires.
Plumbers and fitters may use many different materials and construction techniques, depending on the type of project. Residential water systems, for example, use copper, steel, and plastic pipe that one or two plumbers can install. Power-plant water systems, by contrast, are made of large steel pipes that usually take a crew of pipefitters to install. Some workers install stainless steel pipes on dairy farms and in factories, mainly to prevent contamination.
Plumbers and fitters sometimes cut holes in walls, ceilings, and floors. With some pipe systems, workers may hang steel supports from ceiling joists to hold the pipe in place. Because pipes are seldom manufactured to the exact size or length, plumbers and fitters measure and then cut and bend lengths of pipe as needed. Their tools include saws, pipe cutters, and pipe-bending machines.
They then connect the pipes, using methods that vary by type of pipe. For example, copper pipe is joined with solder, but steel pipe is often screwed together.
In addition to installation and repair work, journey- and master-level plumbers, pipefitters, and steamfitters often direct apprentices and helpers.
Following are examples of occupational specialties:
Plumbers install and repair water, drainage, and gas pipes in homes, businesses, and factories. They install and repair large water lines, such as those that supply water to buildings, and smaller ones, including ones that supply water to refrigerators. Plumbers also install plumbing fixtures--bathtubs, showers, sinks, and toilets--and appliances such as dishwashers, garbage disposals, and water heaters. They also fix plumbing problems. For example, when a pipe is clogged or leaking, plumbers remove the clog or replace the pipe. Some plumbers maintain septic systems, the large, underground holding tanks that collect waste from houses not connected to a city or county's sewer system.
Pipefitters install and maintain pipes that carry chemicals, acids, and gases. These pipes are mostly in manufacturing, commercial, and industrial settings. They often install and repair pipe systems in power plants, as well as heating and cooling systems in large office buildings. Some pipefitters specialize:
Home appliance repairers install and repair household appliances, such as refrigerators, microwaves, and washer and dryers.
Home appliance repairers typically do the following:
Home appliance repairers, often called home appliance repair technicians, usually travel to customers' homes to do their work. They use many basic handtools, including screwdrivers, wrenches, and pliers, to determine the cause of unusual noises, leaks, or excessive vibration. Some use more specialized tools, such as ammeters, voltmeters, and wattmeters, to check for electrical problems. After identifying problems, workers repair or replace defective belts, motors, heating elements, switches, gears, or other items. They also may tighten, align, clean, and lubricate parts as necessary.
Most technicians explain to clients how to use a new appliance. If necessary, they may show clients how to use different functions of a newly repaired appliance.
Technicians also keep records of bills, payments, parts used, and hours worked. If an appliance is under warranty, a technician may need to contact the appliance's manufacturer to be paid for the work they did.
When working on refrigerators and window air conditioners, repairers are required by law to conserve, recover, and recycle chlorofluorocarbon (CFC) and hydrofluorocarbon (HCFC) refrigerants used in cooling systems. Federal regulations also require that home appliance repair technicians document the capture and disposal of refrigerants. For more information, see the profile on heating, air conditioning, and refrigeration mechanics and installers.