Vibe Insurance applies AI-powered emotional intelligence to reduce friction and build trust, transforming insurance from mechanical transactions into human-centric experiences.
Although mental health concerns among Gen Z workers have slightly declined, they remain higher than other generations, highlighting the ongoing need for employer support.
Insurance leaders are stepping into a new claims era—where AI-driven coworkers transform workflows, elevate adjuster roles, and future-proof operations through autonomy.
Louisiana ranks last in social mobility, but reforms in education, licensing, taxation, and regulation offer hope for progress and a renewed path to the American Dream.
AI is transforming search into an answer-based economy, where brand exposure, trust, and business risk are shaped by algorithmic visibility and content readiness.
A new Robert Half survey finds 36% of U.S. professionals feel burned out, with workload, lack of recognition, and limited growth opportunities driving the trend.
Litigators and claims professionals can avoid prolonged disputes by shifting from adversarial thinking to a curious, problem-solving mindset focused on resolution.
Despite rising cyber threats in connected homes, consumer adoption of personal cyber insurance remains low due to knowledge gaps, communication issues, and pricing concerns.
Texas’ largest measles outbreak in decades has spread to New Mexico and Oklahoma, with experts warning it could become a national crisis without swift vaccination efforts.
Learn how to detect and mitigate bias in AI systems with practical tools and strategies, emphasizing fairness in decision-making for insurance fraud detection and beyond.
Agentic AI is reshaping claims management by automating repetitive tasks, supporting desk adjusters, and addressing challenges like workforce gaps, scalability, and customer satisfaction.
Traditional change management strategies no longer work in today’s fast-paced, AI-driven world. Amy Radin outlines a revolutionary, people-focused approach to organizational transformation.
Insurance firms must decide between building new systems or enhancing legacy platforms through "wrapping" as digital transformation reshapes the industry.
Technology empowers insurance agencies to serve small and medium-sized businesses by automating processes, improving coverage accuracy, and personalizing customer experiences.
Erie Insurance and Amica Mutual Insurance share their strategies for delivering high customer satisfaction, emphasizing service-minded employees, technical training, and transparent communication.