How Vibe Insurance Is Making AI Interactions Feel More Human

Vibe Insurance applies AI-powered emotional intelligence to reduce friction and build trust, transforming insurance from mechanical transactions into human-centric experiences.
May 6 Education & Training Insurance Industry Risk Management Technology

Gen Z Still Leads in Workplace Mental Health Struggles Despite Slight Improvement

Although mental health concerns among Gen Z workers have slightly declined, they remain higher than other generations, highlighting the ongoing need for employer support.
May 1 Education & Training Insurance Industry Risk Management Workers' Compensation

Reimagining Claims with AI: A Practical Path from Manual to Autonomous Workflows

Insurance leaders are stepping into a new claims era—where AI-driven coworkers transform workflows, elevate adjuster roles, and future-proof operations through autonomy.
April 21 Education & Training Insurance Industry Risk Management Technology

How Louisiana Can Unlock Social Mobility and Reclaim the American Dream

Louisiana ranks last in social mobility, but reforms in education, licensing, taxation, and regulation offer hope for progress and a renewed path to the American Dream.
April 4 Education & Training Insurance Industry Legislation & Regulation Liability Louisiana

AI Is Reshaping Brand Visibility and Risk in the New Answer Economy

AI is transforming search into an answer-based economy, where brand exposure, trust, and business risk are shaped by algorithmic visibility and content readiness.
April 2 Education & Training Insurance Industry Risk Management Technology Ohio

More U.S. Workers Report Burnout as Hiring Delays and Heavy Workloads Persist

A new Robert Half survey finds 36% of U.S. professionals feel burned out, with workload, lack of recognition, and limited growth opportunities driving the trend.
March 31 Education & Training Insurance Industry Risk Management Workers' Compensation

Break the Doom Loop by Shifting from Conflict to Curiosity in Claims

Litigators and claims professionals can avoid prolonged disputes by shifting from adversarial thinking to a curious, problem-solving mindset focused on resolution.
March 27 Education & Training Insurance Industry Litigation Risk Management

Why Homeowners Aren’t Buying Personal Cyber Insurance Despite Growing Risks

Despite rising cyber threats in connected homes, consumer adoption of personal cyber insurance remains low due to knowledge gaps, communication issues, and pricing concerns.
March 26 Education & Training Property Risk Management Technology

Texas Measles Outbreak Raises Alarms Nationwide as Infections Cross State Lines

Texas’ largest measles outbreak in decades has spread to New Mexico and Oklahoma, with experts warning it could become a national crisis without swift vaccination efforts.
March 24 Education & Training Legislation & Regulation Life & Health Risk Management Illinois New Mexico New York Oklahoma Texas

Leveling the Playing Field with AI: Tools to Address Algorithmic Bias

Learn how to detect and mitigate bias in AI systems with practical tools and strategies, emphasizing fairness in decision-making for insurance fraud detection and beyond.
January 23 Education & Training Fraud Risk Management Technology

AI-Powered Claims Solutions Revolutionizing Desk Adjuster Workflows

Agentic AI is reshaping claims management by automating repetitive tasks, supporting desk adjusters, and addressing challenges like workforce gaps, scalability, and customer satisfaction.
January 21 Catastrophe Education & Training Fraud Technology

Transforming Change Management for the AI Era

Traditional change management strategies no longer work in today’s fast-paced, AI-driven world. Amy Radin outlines a revolutionary, people-focused approach to organizational transformation.
January 17 Education & Training Insurance Industry Risk Management Technology

Navigating Legacy System Modernization in Insurance

Insurance firms must decide between building new systems or enhancing legacy platforms through "wrapping" as digital transformation reshapes the industry.
January 13 Education & Training Insurance Industry Risk Management Technology

How Technology Enhances Insurance Solutions for SMBs

Technology empowers insurance agencies to serve small and medium-sized businesses by automating processes, improving coverage accuracy, and personalizing customer experiences.
December 30, 2024 Education & Training Insurance Industry Risk Management Technology

Secrets Behind Customer Satisfaction: Insights from Erie and Amica

Erie Insurance and Amica Mutual Insurance share their strategies for delivering high customer satisfaction, emphasizing service-minded employees, technical training, and transparent communication.
December 26, 2024 Education & Training Insurance Industry District Of Columbia Pennsylvania Rhode Island
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