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Why Insurance Claims Systems Create Friction and How Design Can Fix It

Why Insurance Claims Systems Create Friction and How Design Can Fix It

A new report outlines how role confusion, product silos, and competing platform priorities create unnecessary friction across claims and service workflows.
February 25 Auto Insurance Industry Property Risk Management Technology

More Winter Storms Target Midwest, Northeast After $38B Blizzard Losses

More Winter Storms Target Midwest, Northeast After $38B Blizzard Losses

New snow, ice, Arctic air, and potential flooding could generate fresh property and auto claims just days after a multibillion-dollar blizzard.
February 25 Auto Catastrophe Property Risk Management Underwriting Illinois Indiana Iowa Massachusetts Michigan

Why Paper Checks Still Dominate Insurance Claims Payments

Why Paper Checks Still Dominate Insurance Claims Payments

Paper checks still dominate insurance payments, but fraud data, workflow drag, and customer expectations are pushing carriers toward digital alternatives.
February 19 Auto Fraud Insurance Industry Property Risk Management

Vermont Expands Virtual Claims Adjusting Rules to All Insurance Lines, Mandates In-Person Inspections on Request

Vermont Expands Virtual Claims Adjusting Rules to All Insurance Lines, Mandates In-Person Inspections on Request

Revised Bulletin 206 allows virtual claims handling across all lines but requires insurers to offer in-person inspections and reinforces standards for total loss valuations.
February 19 Auto Legislation & Regulation Property Technology Vermont

Ohio Asphalt Companies to Pay $30M to Settle False Claims Act Allegations

Ohio Asphalt Companies to Pay $30M to Settle False Claims Act Allegations

Two Ohio asphalt contractors agreed to pay $30 million to settle allegations they submitted falsified testing data on federally funded highway projects.
February 19 Catastrophe Fraud Legislation & Regulation Property Risk Management Ohio

NFIP Debt and Low Uptake Leave Texas Flood Losses Largely Uninsured

NFIP Debt and Low Uptake Leave Texas Flood Losses Largely Uninsured

Texas Hill Country floods reveal low insurance uptake, mounting NFIP debt, and growing pressure on FEMA’s Risk Rating 2.0 reforms.
February 19 Catastrophe Insurance Industry Legislation & Regulation Property Risk Management Texas

North American Insurers Face Structural Claims Cost Shift in 2026

North American Insurers Face Structural Claims Cost Shift in 2026

Gallagher Bassett’s 2026 Carrier Perspective report finds social inflation, medical costs, catastrophe losses and AI-driven fraud are compounding severity and workforce pressure for carriers.
February 17 Auto Catastrophe Fraud Insurance Industry Litigation

Florida Property Reinsurance Rates Poised to Fall as Reinsurers Reassess Litigation Loads

Florida Property Reinsurance Rates Poised to Fall as Reinsurers Reassess Litigation Loads

Gallagher Re’s Adam Schwebach says mid-year renewals could bring added capacity, rate reductions, and renewed appetite for underwriting hurricane risk in Florida.
February 17 Catastrophe Insurance Industry Legislation & Regulation Property Risk Management Florida

Florida Authorities Break Up Major Theft Organization Targeting Semi-Trailers

Florida Authorities Break Up Major Theft Organization Targeting Semi-Trailers

Six suspects face up to 300 years combined after targeting semi-trailers and disabling GPS tracking devices across multiple Florida counties.
February 17 Fraud Litigation Marine Property Risk Management Florida

Public Safety Power Shutoffs Expand Beyond California Amid Growing Wildfire Risk

Public Safety Power Shutoffs Expand Beyond California Amid Growing Wildfire Risk

Utilities across the West are increasingly cutting power during high-risk weather, reshaping wildfire prevention strategies and claims exposure for insurers.
February 9 Catastrophe Insurance Industry Legislation & Regulation Liability Property California Colorado Nevada New Mexico Texas

Legacy Data Architectures Keep Insurance AI Stuck in Pilot Mode

Legacy Data Architectures Keep Insurance AI Stuck in Pilot Mode

Legacy data systems built for reporting, not real-time decision-making, are preventing insurers from moving AI tools into daily underwriting and claims operations.
February 9 Insurance Industry Property Risk Management Technology

Why Bloomberg Says Premium Caps Could Worsen the Homeowners Insurance Crisis

Why Bloomberg Says Premium Caps Could Worsen the Homeowners Insurance Crisis

A Bloomberg editorial urges policymakers to focus on resilience, legal reform, and mitigation rather than capping rates or penalizing insurers as premiums climb nationwide.
February 6 Catastrophe Insurance Industry Legislation & Regulation Litigation Property California Florida Illinois

Washington Landlord Sues State Farm Over Seven-Adjuster Water Damage Claim

Washington Landlord Sues State Farm Over Seven-Adjuster Water Damage Claim

A Spokane Valley landlord alleges repeated adjuster turnover and underpayment left a rental property uninhabitable for months and triggered lien filings and litigation.
February 6 Insurance Industry Legislation & Regulation Litigation Property Washington

Winter Storm Fern Losses Could Reach $4B, Verisk Estimates

Winter Storm Fern Losses Could Reach $4B, Verisk Estimates

Freeze-related property damage and power outages across 14 states are driving insured losses that could make Fern one of the costliest winter storms on record.
February 4 Auto Catastrophe Insurance Industry Property Risk Management

2026 P/C Market Forecast: Competition Rises, Combined Ratios Improve, AI Expands

2026 P/C Market Forecast: Competition Rises, Combined Ratios Improve, AI Expands

Fitch expects broader P/C softening in 2026, while Morningstar says casualty pricing will stay out of step due to litigation and severity. Early earnings-call commentary shows carriers leaning on portfolio mix, disciplined underwriting, and AI tools to protect margins.
February 4 Auto Catastrophe Excess & Surplus Lines Insurance Industry Litigation
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