AI tools are transforming diagnostic accuracy but may also embed systemic biases, raising exposure to malpractice and civil rights litigation. Claims professionals must monitor this evolving risk vector.

Resilience experts warn that AI-powered threats, ransomware evolution, and rising litigation will challenge insurers and claims professionals in unprecedented ways.

As healthcare costs rise, more employers are adopting stop loss coverage to manage catastrophic medical claims. AI-driven underwriting and flexible policy structures are shaping the future of the market.

While insurance customers embrace AI for routine tasks, many resist its use in claims handling and pricing due to concerns about fairness and transparency.

With $6B to $7B in losses from Hurricane Melissa, Jamaica’s parametric policy paid out fully, raising fresh debate over trigger thresholds and basis risk.

Rising repair costs, claims inflation, and mobility trends are straining auto insurers and reshaping claims operations. Adjusters must adapt to new tools, regulations, and customer expectations.

Three leading insurers—AIG, Great American, and WR Berkley—are pursuing regulatory approval to limit their liability for claims tied to artificial intelligence technologies, a move that could reshape the risk landscape for businesses deploying AI systems.

Insurers are racing to adopt AI as customer churn rises and expectations soar. Manual claims processes are no longer enough.

Motive’s AI dash cams and real-time data tools are helping GEICO policyholders prevent accidents, cut costs, and resolve claims faster. Commercial fleets can now qualify for premium discounts by sharing telematics data.

A global survey of 4,200 professionals reveals how dysfunctional workplace technology is draining productivity, harming morale, and fueling employee turnover.

A new Demotech report details how covert, tech-enabled legal tactics misdirect policyholders, delay legitimate claims, and trigger insurer insolvencies in disaster-hit regions.

Allstate and the Aspen Institute introduce a national awards program to fund community organizations focused on rebuilding social trust, hoping to restore faith in institutions, including insurance. The initiative connects civic engagement with economic resilience and insurance participation.

New survey finds most U.S. drivers feel penalized by credit scores and demographics, favoring pricing based on actual driving behavior.

Claims teams can no longer rely solely on autonomous AI; embedding expert oversight improves accuracy, compliance and defensibility.

A new model tracks U.S. household spending and employment patterns to predict financial strain, policy lapses, and claims risk more accurately than traditional credit-based methods.