Insurance professionals aren’t being replaced overnight, but their role in the system is quietly shrinking as tech becomes indispensable. The real risk? Being left behind in an inevitable shift.

China’s emergency evacuation from its Tiangong space station due to a damaged capsule window shows how even microscopic debris is becoming a high-cost, high-risk hazard with no clear liability path.

SAS forecasts AI’s shift from auxiliary tool to operational core, reshaping claims, underwriting, and fraud detection as insurers face mounting climate, economic, and regulatory pressure.

Agentic AI takes automation beyond chatbots, streamlining insurance processes and raising new regulatory and operational questions for claims professionals.

New exclusions targeting AI use, state-sponsored cyberattacks and catastrophic digital events will reshape cyber coverage in 2026. Risk managers and adjusters must prepare for narrower definitions and stricter conditions.

Overuse of crisis language muddies real challenges like GenAI, climate risk, and data inefficiencies. Let’s keep industry change in perspective.

AI tools are transforming diagnostic accuracy but may also embed systemic biases, raising exposure to malpractice and civil rights litigation. Claims professionals must monitor this evolving risk vector.

Resilience experts warn that AI-powered threats, ransomware evolution, and rising litigation will challenge insurers and claims professionals in unprecedented ways.

As healthcare costs rise, more employers are adopting stop loss coverage to manage catastrophic medical claims. AI-driven underwriting and flexible policy structures are shaping the future of the market.

While insurance customers embrace AI for routine tasks, many resist its use in claims handling and pricing due to concerns about fairness and transparency.

With $6B to $7B in losses from Hurricane Melissa, Jamaica’s parametric policy paid out fully, raising fresh debate over trigger thresholds and basis risk.

Rising repair costs, claims inflation, and mobility trends are straining auto insurers and reshaping claims operations. Adjusters must adapt to new tools, regulations, and customer expectations.

Three leading insurers—AIG, Great American, and WR Berkley—are pursuing regulatory approval to limit their liability for claims tied to artificial intelligence technologies, a move that could reshape the risk landscape for businesses deploying AI systems.

Insurers are racing to adopt AI as customer churn rises and expectations soar. Manual claims processes are no longer enough.

Motive’s AI dash cams and real-time data tools are helping GEICO policyholders prevent accidents, cut costs, and resolve claims faster. Commercial fleets can now qualify for premium discounts by sharing telematics data.