Patients and doctors challenge a major insurer’s reliance on technology for processing health claims, highlighting a loss of personal touch and rising legal concerns.
Tesla Insurance customers report significant delays in claims processing and difficulties in communication, reflecting challenges in the insurer’s service.
SpaceX’s rapid growth and technological advancements are overshadowed by rising worker injuries and weak regulatory responses, highlighting major safety concerns.
Wildfires continue to threaten communities, ecosystems, and economies worldwide. With the increased risk and frequency of catastrophic weather events, the continuous need to reassess and update models has challenged insurance professionals.
While generative AI tools offer immense benefits, they also come with legal risks. Insurance brokers, producers, and account executives need to be aware.
While certain geographies are experiencing a tightening of P&C capacity, especially in California, wineries in the region are feeling the sting more than most due to extreme weather events.
Erin Lee McCarroll, 49, of Laguna Beach, California, was arraigned on 27 felony counts including grand theft and forgery after a California Department of Insurance investigation.
Ms. Conaway’s first fraudulent invoice claimed she was hospitalized in Arizona and she received just over $10,000 in payment from the insurance company. After this apparent success, Ms. Conaway went on to file claims using forged invoices for hospitalizations in Florida and California.
The exodus of some insurers from states badly affected by catastrophic climate-related events represents an opportunity for the carriers that remain, but comes with a need to understand the potential effect it has on customer perceptions, according to the J.D. Power 2023 U.S. Home Insurance Study.
A California federal judge has ruled that a group of people who own cars made by Tesla Inc TSLA.O must pursue claims that the company misled the public about its autopilot features in individual arbitration rather than court.
Firefighters want every leg up they can get to knock out a blaze before it becomes an inferno. The California Department of Forestry and Fire Protection says it has a new tool to battle wildfires before they explode -- artificial intelligence.