The lawsuit aims to seize phishing infrastructure blamed for millions of fraudulent texts and widespread financial losses affecting U.S. consumers and insurers.

Insurers are leveraging generative AI to streamline workflows, ensure regulatory compliance, and enhance customer outcomes. The shift from prediction to real-time decision support is reshaping the industry.

Customer service and communication are top-rated skills in insurance. Learn how claims teams can build and leverage these strengths to deliver better outcomes and deeper policyholder trust.

Cost containment takes priority over talent attraction as employers battle rising healthcare costs and embrace transparency and digital health tools.

Massive stadium builds are creating unprecedented risk complexity, from cyber threats and labor shortages to environmental land use issues.

Discover how consolidating commercial auto insurance policies can lower costs, simplify claims, and improve risk management for businesses with multiple vehicles.

Innovation efforts in insurance often fail not because of poor technology, but due to outdated norms, siloed departments, and incentive misalignments.

Freezing rain and ice turn Tulsa roads into danger zones for truckers. Insurance tech, liability disputes, and route risk maps shape the high-stakes response.

New Harris Poll shows employees struggle to disconnect over the holidays as burnout, financial pressures, and job insecurity rise. AI upskilling gains traction during downtime.

California regulators and LA County are investigating delays, denials, and AI use in State Farm’s wildfire claims process after $5 billion in payouts.

Semantic ontologies and AI-powered validation tools are transforming how insurers clean and structure their data, improving underwriting, fraud detection, and claims accuracy.

As AI models improve at handling cyber tasks, OpenAI is building safety layers and forming global partnerships to help defenders stay ahead of attackers.

Insurance professionals aren’t being replaced overnight, but their role in the system is quietly shrinking as tech becomes indispensable. The real risk? Being left behind in an inevitable shift.

China’s emergency evacuation from its Tiangong space station due to a damaged capsule window shows how even microscopic debris is becoming a high-cost, high-risk hazard with no clear liability path.

SAS forecasts AI’s shift from auxiliary tool to operational core, reshaping claims, underwriting, and fraud detection as insurers face mounting climate, economic, and regulatory pressure.