Insurers face more than just outdated technology — process and organizational debt also hold them back. Tackling all three is key to modernization and customer value.
With NOAA’s disaster data program discontinued after 2024, insurance companies face major challenges in modeling risk, pricing policies, and ensuring climate resilience.
Over 100 Amtrak employees joined forces with medical providers in a fraudulent health insurance scheme that cost the company more than $12 million, a new report finds.
As ransomware attacks evolve, data theft has overtaken system encryption as the primary threat, driving up cyber insurance claims and shifting insurer response strategies.
Empathy in insurance is evolving as AI and digital tools grow more capable, forcing the industry to redefine how compassion and service are delivered in modern claims handling.
Prosecutors say a sophisticated criminal network used social media to resell 126 stolen cars in a multi-state operation that spanned from New York to Tennessee.
Facing a sharp rise in AI-driven financial aid fraud, community colleges like Southwestern are turning to advanced fraud detection tools powered by the same technology.
NOAA will stop updating its billion-dollar weather disaster database, a move that limits public access to vital cost-tracking of extreme weather events.
Allstate partners with the Chicago Quantum Exchange to explore how quantum computing could transform risk analysis, fraud detection, and customer service in insurance.
A San Jose care facility worker was awarded over $40,000 in penalties after being unlawfully fired for reporting unsafe conditions and labor violations to California authorities.
Massive FDA layoffs under the Trump Administration have triggered concerns over food safety, transparency, and agency performance amid sweeping health department cuts.
While Oregon launched a wildfire certification program to promote home hardening, the lack of required insurance discounts has left homeowners with little motivation to join.
Seventeen states have sued the Trump administration over the indefinite suspension of $3.3 billion in electric vehicle charger funding mandated by the 2021 Bipartisan Infrastructure Law.
In 2024, Kansas insurers paid over $612 million for nearly 57,000 storm-related claims, with Johnson County topping the list and Greeley County seeing the least.