Catastrophe losses, inflation, and construction costs are squeezing insurers and driving up homeowner premiums—putting more pressure on claims professionals.
Reinsurance capacity surged in 2025 amid historic low catastrophe losses, driving down rates and changing the risk-sharing landscape. Adjusters can expect shifts in how insurers deploy capital, respond to claims, and design coverages—especially in casualty, cyber, and catastrophe-exposed regions.
Florida courts consistently measure construction defect damages from the date of breach, regardless of defect type or legal theory. This rule holds key implications for claims handling and litigation strategy.
A California officer faked a disabling injury while collecting benefits, only to be caught performing manual labor on his property. The case underscores the vigilance required in high-risk workers’ comp claims.
The settlement resolves long-running claims of inflated ATM access fees affecting millions of consumers. A related lawsuit by ATM operators remains pending.
A total loss rep allegedly issued over 100 fraudulent checks in a scheme spanning multiple counties. Investigators detail how internal access was exploited.
New research estimates premium changes under NFIP Risk Rating 2.0 reduced new policy counts and trimmed renewals, with the largest pullback in lower-income ZIP codes. For claims teams, the findings point to a wider protection gap and tougher recovery outcomes after flood losses.
The lawsuit aims to seize phishing infrastructure blamed for millions of fraudulent texts and widespread financial losses affecting U.S. consumers and insurers.
Insurers are leveraging generative AI to streamline workflows, ensure regulatory compliance, and enhance customer outcomes. The shift from prediction to real-time decision support is reshaping the industry.
Earnings and premium growth create space for strategic reinvestment, not complacency. Insurers must manage yield, capital, and longevity risks to stay ahead.