Frustrating Digital Claims Processes Keep 20% of Consumers from Filing
A recent Insurity survey highlights the importance of blending digital convenience with human support to enhance policyholder satisfaction and claims experiences.
June 24
Auto
Insurance Industry
Property
Technology
Inside the Auto Glass Fraud Crisis
Auto glass scams are costing U.S. drivers billions, fueled by deceptive ‘free’ repairs and AOB schemes. Insurers and lawmakers are responding with pre-inspection programs and tougher penalties.
June 23
Auto
Fraud
Legislation & Regulation
Litigation
Florida
Kentucky
Three Arrested in California Farmhouse Arson and $200K Insurance Fraud Scheme
Federal, state and local investigators allege three men—including a municipal vice mayor and a school board trustee—set a Northern California farmhouse ablaze and filed false insurance claims to net $200,000.
June 23
Fraud
Insurance Industry
Litigation
Property
California
Colorado State University Predicts Above Normal 2025 Atlantic Hurricane Season
The 2025 Atlantic hurricane season is projected to be above-average with 17 named storms, nine hurricanes and four major hurricanes, increasing landfall risks along U.S. and Caribbean coasts.
June 19
Catastrophe
Insurance Industry
Property
Risk Management
Florida
Texas
Florida Appeals Court Rebukes Citizens Property Insurance Over Roof Claim Denial
A Florida appeals court held that Citizens Property Insurance wrongly denied a roof damage claim and can’t invoke staged-payment rules until coverage is acknowledged, giving homeowners a second chance.
June 19
Insurance Industry
Legislation & Regulation
Litigation
Property
Florida
Nail Salon Owner Arrested on Multiple Arson and Insurance Fraud Charges
Town of Newburgh authorities and federal agents allege a local salon owner deliberately set an August 2022 fire at her own shop to collect insurance payouts amid severe financial distress.
June 19
Fraud
Legislation & Regulation
Litigation
Property
New York
Revolutionizing Catastrophe Modeling with AI for Insurers
Insurers can modernize CAT modeling by integrating AI-driven data capture, cleansing, enrichment, and analysis to deliver dynamic, real-time risk assessments that enhance underwriting and portfolio decisions.
June 19
Catastrophe
Insurance Industry
Risk Management
Technology
Claims Decline as Replacement Costs Skyrocket in Q1 2025
In Q1 2025, U.S. and Canadian property claims hit a five-year low even as average replacement costs surged 46 percent year-over-year, led by California wildfire losses and rising reconstruction expenses.
June 19
Catastrophe
Legislation & Regulation
Property
Risk Management
Insurance Industry Pushes Back on Federal AI Regulation Moratorium
The PIA, NAIC, AITC and NCOIL all warn that a proposed 10-year federal ban on state AI regulation would undermine consumer protections, stifle innovation and disrupt insurance markets.
June 19
Insurance Industry
Legislation & Regulation
Risk Management
Technology
Unlocking Underwriting Efficiency with Agentic AI Solutions
Agentic AI empowers carriers to tackle operational underwriting bottlenecks—streamlining risk analysis, fraud detection, and workflow automation to boost capacity in today’s talent-scarce market.
June 19
Insurance Industry
Risk Management
Technology
Underwriting
Court Sides with Asbestos Victim’s Heirs Over Insurance Time-Bar Dispute
The Louisiana 4th Circuit held that ambiguous policy definitions and lack of proof bar insurers from enforcing a 36-month exclusion on a mesothelioma wrongful death claim.
June 19
Insurance Industry
Liability
Litigation
Workers' Compensation
Louisiana
Finding Common Ground in Professional Liability Defense Strategies
Early collaboration between carriers, insureds, and panel counsel in professional liability claims reduces defense costs, preserves policy limits, and strengthens renewal prospects through faster settlements.
June 19
Insurance Industry
Litigation
Risk Management
Underwriting
Louisiana
New York
Texas
Hurricane Erick Pounds Mexican Coast with Fierce Winds and Flood Threat
Upgraded to ‘extremely dangerous’ Cat 4 before landfall, Erick made shore near Punta Maldonado with 125 mph winds, heavy rain and storm surge poised to trigger floods and mudslides.
June 19
Catastrophe
Insurance Industry
Property
Risk Management
Washington Post Cyberattack Targets Journalists Covering China and National Security
A targeted cyberattack compromised Microsoft accounts of Washington Post reporters covering China and national security, prompting a sweeping internal investigation.
June 16
Insurance Industry
Litigation
Risk Management
Technology
Purdue Pharma Gains Widespread State Backing for $7.4 Billion Opioid Crisis Settlement
Fifty-five states and territories back Purdue Pharma’s $7.4B opioid settlement plan, aiming to resolve lawsuits and distribute funds to governments, tribes, and individuals.
June 16
Insurance Industry
Legislation & Regulation
Life & Health
Litigation
New York
Oklahoma
